What is Eva Air Cancellation Policy
EVA Air, which runs a fully international route network, is a Taiwanese international air group based at Taoyuan International Airport near Taipei, Taiwan.
You need to contact EVA local ticketing offices to cancel an Award ticket or getting a refund for this. The website won't help you with cancelling an award ticket. If the ticket has been reissued, the refund application will not be processed. Under this circumstance, you will have to contact the local ticketing counter of EVA Air.
The refund will be promptly processed once the air authority receives your refund request. It, as per Eva Air Cancellation Policy, may take up to 60 days to receive a statement listing the refund, of course subject to your credit card along with the billing cycles of your credit card company. However, the applicable refund service charge, if any, will be deducted from the amount refunded. EVA Air refunds the paid amount to the original debit or credit card used to purchase the ticket.
Like all other major airline groups, EVA Air also allows its passengers to cancel their tickets without giving any penalty if he/she is making the cancellation within 24 hours of purchase. If your ticket is eligible for cancellation, you will get the refund for optional services/products purchased at the official website or ticketing office with the use of credit card. In this case, you will get the refund within seven business days.