Will Madagascar become the next BPO hub?

By: Spire Research and Consulting
GURUGRAM, India - Feb. 13, 2020 - PRLog -- Madagascar boasts the fastest internet speeds in Africa and the 33rd fastest in the world in 2019 – an average of about 23 Mbps. Leon Perera, Chief Executive Officer of Spire Research and Consulting, shared his thoughts with CIO Online on the growth of Madagascar as a Francophone Business Process Outsourcing (BPO) hub.

Leveraging its investments in telecommunications infrastructure, Madagascar has emerged as a disruptive force in the competition for business process outsourcing (BPO) hubs for the Francophone (French-speaking) world.

Leon observes that as Francophone markets expand in population, the Madagascar government will enhance its investment in BPO infrastructure to boost GDP growth and create job opportunities.

In order for Madagascar to outperform other players in the outsourcing space, Leon highlighted that it needed to also ensure good infrastructure quality in areas other than telecommunications.

Spire Research and Consulting was established in 2000 to address a gap in the research and consulting industry in global emerging markets. Unlike most agencies that focus on traditional consumer research, our founders saw a profound need for holistic research projects.


Nidhi Singh
Posted By:***@spireresearch.com Email Verified
Tags:BPO Hub
Location:Gurugram - Haryana - India
Account Email Address Verified     Account Phone Number Verified     Disclaimer     Report Abuse
Spire Research and Consulting Pte Ltd News
Most Viewed
Daily News

Like PRLog?
Click to Share