Mopinion launches new user interface for its user feedback software
Mopinion has just launched a new generation user interface that will deliver a more consistent user experience
This user interface not only ties together all of the same, favourite functionalities of its precursor, but also enables users to conveniently manage their feedback in a more effortless manner.
Anwar Jebali, Senior Web Developer:
"Mopinion Raspberry is not only designed with customers in mind, but in some ways our customers designed it themselves. With this new user interface, we've reimagined and improved all important workflows with the goal of making feedback easier to both process and analyse."
Improvements across the entire user interface
Mopinion has optimised five main aspects of the user interface: the overall functionality of the navigation (i.e. menus and configuration)
"In Mopinion Raspberry your feedback is accessible and actionable in all relevant places. We kept the good parts of our platform and optimised most of the workflows. The net result for our users will be a smoother experience; less time spent navigating the platform and more time spent analysing and working with feedback."
The optimisation of the navigation is one of the most fundamental changes to the software. The navigation was redesigned using a more logical and accessible approach, so as not to interrupt the user experience.
Additionally, the process for creating feedback surveys has been optimised with a drag-and-drop editor, built-in editing menu and live preview of the form being built, making it more interactive and intuitive.
The inbox used to browse through feedback responses has been enhanced so that users can view individual items in a more digestible manner (with the application of easy-to-use pull downs to feedback detail pages). Furthermore, the process for building a feedback dashboard is now even more customisable. And lastly, users have an easy way of identifying trends and comparing feedback data data via a new feature called the Data Explorer, which makes it possible to compare sets of data and results in one chart without changing or adding it to the overall dashboard.