TMG Consulting Signs Partnership
for Digital Innovation & Implementation in the Utilities Industry with Smart Energy Water
By: TMG Consulting
The utility industry is at an inflection point when it comes to harnessing and optimizing utility operations, customer experience and digital-enabled innovation, and the future of customer experience and engagement depends on the latest technology and applications. "This partnership is substantial for our utility clients," said RJ Kumar, Chief Operating Officer at TMG Consulting. "We are excited to be collaborating with SEW and fully realize these next generation applications will positively impact digital transformation initiatives in the utility industry."
"TMG's industry knowledge, client advocacy, and solution delivery experience, combined with SEW's next generation omnichannel experience platform, will provide breakthrough results for the utility industry" said Harman Sandhu President of SEW. "The future is promising, and with our ever-growing pool of the most talented people in the industry, we want to continue to expand our next-generation digital solutions that optimize business processes and enrich customer experience."
About TMG Consulting
Based in Austin, Texas, TMG Consulting was founded in 1992 to address an industry-wide need for leadership in critical information technology decisions. TMG has contributed consulting support to over 500 projects for more than 300 clients ranging from small utilities with several thousand customers to some of the largest energy and utility companies in the world, serving millions of customers. Expertise includes: Digital Customer Experience (DX), Customer Information Systems (CIS), Customer self-service automated dispatch and mobile data, work management, Advanced Metering Infrastructure (AMI), Meter Data Management (MDM), Work and Asset Management (WAM) and Enterprise Resource Planning (ERP), as well as Application Management Services (post-implementation support). Platform expertise includes SaaS, IaaS, on-premises, and managed Utilities Private Cloud (PaaS).
Smart Energy Water (SEW) is the #1 global energy and water cloud platform for customer engagement, workforce engagement, and smart analytics to the energy and water utility sector. We continue to lead the industry with innovative solutions that are easy to use, integrate seamlessly with existing back-end systems, increase operational efficiency, and reduce IT costs by leveraging AI, cloud and mobile, technologies.