Hodusoft Announces Call Center Software for Small Businesses
Hodusoft announces call center software specifically developed to help small business get top of the line features at affordable prices and take their business to the next level.
Customer experience translates to sales and in this the omnichannel feature helps small businesses to stay in touch with customers through whatsapp, Facebook, LinkedIn, Instagram, Voicemail, Fax, SMS, email and video. It is a challenge to keep track of all these channels but not when you have them all integrated into a seamless user interface. It becomes easy to keep track of what is happening across social channels and interact with the customer on that channel of their choice. It is easy to steer them into a phone call, a video chat or simply send out SMS or email. Employees in small businesses can do so much more with far less effort. They too will love these methods of interaction that can be used on desktops or mobile phones. Just imagine a scenario in which one links to a customer on Facebook and then switches that customer to video chat for a virtual face to face experience.
Campaign planning, implementation and management are other features of Hodusoft's call center software (http://hodusoft.com/
Small businesses wishing to switch over to Hodusoft's very affordably priced call center solution may get to know more by phoning 91 79 48939393, 1-707-708-4638 or chat on http://hodusoft.com/