Bavarian Inn Lodge Named to the Trip Advisor's Hall of Fame for Certificate of Excellence
By: Bavarian Inn
The Hall of Fame designation, which was first launched by Trip Advisor several years ago, was given to the Lodge for receiving the annual Certificate of Excellence for five years in a row, including 2019.
"We're honored to receive this award as we work diligently to operate the Lodge at the highest level," says Judy Zehnder Keller, president and owner of Frankenmuth Bavarian Inn Lodge. "We're proud of our staff and their focus on continuing to offer all of our guests the best products and services possible."
The award was announced in August and places the Lodge in a select group of hospitality providers across the country who are annually recognized by visitors. In fact, the Lodge consistently ranks with outstanding guest scores of 4.5 or 5 over a typical 12-month period.
"We continue to rank as Trip Advisor's most reviewed hotel in all of Michigan, thanks in part to our great family-friendly amenities," says Zehnder Keller.
The Lodge staff takes all comments and suggestions posted by visitors seriously, answering questions, solving concerns or reviewing suggestions, added Zehnder Keller.
Officials with Trip Advisor said the award distinguishes businesses from competitors while giving potential customers even more reason to choose them.
Both the Bavarian Inn Restaurant, which has also received the Certificate of Honor, and Bavarian Inn Lodge offer family-focused activities throughout the year, with popular events such as the Dog Bowl, an Olympic-style dog event on Memorial Weekend, a Hot Air Balloon Competition and seasonal activities at Halloween, Christmas, Chinese New Year, St. Patrick's Day and many more.
About Bavarian Inn Lodge
Nestled along the Cass River in Frankenmuth is one of the state's largest indoor water park hotels. The Lodge has 360 European-themed guest rooms, including whirlpool and family suites, an adult-only pool and whirlpool, two gift shops, two lounges and two restaurants — all under one roof. The expansive 35,000 square foot Family Fun Center houses two thrilling water slides, three pools and two whirlpools, over 160 video and redemption games, a two-level children's play village and Willy's Kingdom indoor mini-golf course. Guests can also enjoy live, nightly entertainment year-round and test their own musical skills during weekend family karaoke shows. In over 30 years of business, the Bavarian Inn Lodge has been an important destination for travelers, evidenced by the 1.25 million room-nights that have been booked there since its opening, along with its top rating on TripAdvisor®