Sunbridge software has been selected for supporting Microsoft Dynamic AX covering 17 countries
The Microsoft Dynamics AX 365 is a complete ERP system, with an integrated CRM system. Sunbridge software services is one of the most reliable Microsoft dynamics AX 365 partners .
By: Sunbridge Software Services
Sunbridge has made itself a very strong foothold for entrepreneurs as it has also been identified as trusted partner by large enterprise companies globally. It's sole reason Sunbridge has been selected by global leader in access solutions as support partner for Microsoft Dynamics AX (https://sunbridgeglobal.com/
The agreements are clean and simple as they are signed for one year and can be easily extended for two years' time period. The mixed mode support provided by Sunridge includes two different supports working in shifts for L1 and L3 types. The customer ticket size 180 every quarter till today is and it is supposed to increase exponentially this year because increase of business reach to new geographic areas. They have projected their objective to reduce the ticket size to half by showcasing the below highlighters –
● Consolidation of problem areas
● Improve data health by validations.
● Root cause analysis — the most dependable preventive measure.
● Self-service portals.
● Automated Workflows.
● Spreading support across time zones.
● Reducing IT support problems.
● optimizing business processes and build a strong knowledge base.
They believe that a customer can support and help a customer has drastically changed the orientation of business and here are some noteworthy pointers to harden the facts -
● Specific Service – Every client is assisted by personalized service at every country by a dedicated allotment of Account Manager.
● Same-day Service – The support tickets generated today gets resolved today.
● Learned Staff Section – The staff section of Dynamics AX is very knowledgeable and informative.
● Sunbridge has scored a Microsoft Silver Competency in ERP. So, when it comes to understanding ERP tools you might find it difficult to find someone better that Sunbridge.
Sunbridge is an overall solution for IT-based requirements and Microsoft Dynamics AX.