Bus Industry Backs Streamliner Against "Slanderous" News Reports
Motorcoach professionals are defending Streamliner against misleading news reports.
But the bus industry came to Streamliner's defense. Ken Presley, Vice President of Regulatory Affairs for United Motorcoach Association, explained that Streamliner is "approved for Operating Authority", citing a United States Department of Transportation (USDOT) source.
Presley added that once Streamliner files commercial insurance, USDOT would activate its Operating Authority in "a few hours" or "overnight".
Wang defended Streamliner's insurance status, stating, "Our first scheduled trip is in July and we have a valid insurance quote. The USDOT confirmed that we'd receive Operating Authority overnight if we filed insurance between now and July. We also received their Letters of Acceptance, so there's no need for concern."
Streamliner had begun marketing bus service between Reno, Las Vegas, and Phoenix in late May. There's no existing service on this route. Wang says a misunderstanding occurred due to a previous iteration of Streamliner. That "other" Streamliner dissolved in 2018, but its old records still show up in Google searches.
While Operating Authority is required to carry passengers, it's not needed for selling tickets in advance. Seattle-based motorcoach driver Tim Shelsea elaborated, "It's very common for a company not to have Operating Authority and insurance in effect before operation. These are often started near the beginning of service. The (news) article and those criticizing the company on Reddit don't understand how the bus business works."
"American Airlines began selling tickets for A321neo flights in December 2018, but didn't receive their first A321neo until February 2019, while revenue service began in April. One could apply this same analogy to Streamliner,"
Supporter Jayson Davis agreed, "If I had a car that I wasn't using, I wouldn't buy insurance for it a month ahead either."
Another bus manager expressed, "It's clear that this 'investigative journalist' did his homework. But even after all his fact-gathering, he has very little grasp the realities surrounding Operating Authority and the legal processes and/or timelines associated."
Meanwhile, Streamliner adviser Steve Englehardt called the news article "a hatchet job". Retired Peter Pan Bus Lines agent Phil Hamel agreed, denouncing it as "slanderous"
Commenting on claims of "racism", driver trainer Pete Brenenstuhl noted, "John is American Chinese. He knows what racism is from personal experience, so he's miffed by the charge. It's reprehensible that a white American journalist accuse him of this from the comfort of his keyboard."
Another Streamliner supporter, Max Coonrad, concurred, "John is a great dude and the 'racist' comments are complete slander. They're slandering a local company before it has even gotten a chance to prove itself."
Facebook user Brayden Herrera added, "I've known the guy since 7th grade…he's definitely not racist."
Despite evidence to the contrary, the newspaper refused to retract their article. Wang maintained that passengers who buy tickets will get the service they paid for.
"From Hours-of-Service to drug and alcohol testing, we remain committed and prepared to complying with all federal regulations,"
Streamliner invites all motorcoach enthusiasts and Streamliner supporters to join us on July 3, 2019 for our inaugural trip from Reno to Phoenix. Tickets are available at www.streamlinerlines.com. We recommends booking in advance for the lowest price. Special discounts are available for Motor Bus Society and Bus History Association members.