Digital Journey: Air Malta Revamps, Standard Bank Transforms + DOE Sets Sails for the Cloud

By: Tech Video Project
 
 
97% of companies are undertaking or planning digital transformation initiatives
97% of companies are undertaking or planning digital transformation initiatives
 
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NEW YORK - April 30, 2019 - PRLog -- We are laying odds that you or is your company on a digital journey... Research shows 97% of companies are currently undertaking or planning to undertake digital transformation initiatives. Nine out of 10 IT leaders believe if they don't complete those initiatives, their companies will lose revenue.

This week on "Digital Journey", we check in with Air Malta's transformation journey to build an application network, take a peek at Standard Bank Group's efforts to improve customer experience, also take note of the big steps the Department of Energy is taking in its cloud migration.

In our lead story, airlines are struggling to innovate, operate efficiently and offer personalized services. With valuable data trapped across siloed legacy systems, the industry is challenged to access the right information at the right time to move faster and deliver on customer demands. Its aging IT infrastructure is no longer fit to operate in the modern digital world, hampering growth and profitability.

"We couldn't afford to stand still and remain as we were. We needed to change our business and IT operating model to survive," said Alan Talbot, CIO at Air Malta. "Technology has become the ultimate enabler for the business, so we can drive and create change. MuleSoft's hybrid integration platform with API capabilities allows us to connect to the latest cloud technologies and differentiate our services."

Check out a new episode of "Digital Journey" on YouTube (https://youtu.be/k4XzBK-vtns)



Air Malta operates a modern fleet of aircraft to more than 40 destinations in Europe, North Africa and the Eastern Mediterranean. The airline also offers travel to an additional 170 destinations through code-share partnerships with other airlines. To thrive in a competitive industry and exceed customer expectations, Air Malta embarked on a digital transformation journey with MuleSoft. Air Malta engaged MuleSoft consulting partner Ricston to build an application network using Anypoint Platform, connecting third-party software-as-a-service (SaaS), e-commerce platforms, customer relationship management (CRM) and airline booking systems.

In other news related to digital transformations, Standard Bank Group and Microsoft's new strategic partnership will help transform the bank's technology estate and internal corporate functions, enabling the largest bank in Africa to accelerate its digital transformation journey significantly improving its employee experience.

IT Web reports the partnership will see Microsoft providing cloud services for the bank's internal corporate functions such as treasury, finance, employee productivity and human resources. This forms part of Standard Bank's multi-cloud approach and strengthens its long-term relationship with Microsoft.

"Standard Bank is embracing digital transformation and the opportunities it presents. They realise that investment in digital transformation is also about investing in your organisational culture, ensuring that employees can succeed in a fast-changing world," says Jean-Philippe Courtois, EVP at Microsoft. "Together we aim to bring innovation into every aspect of the bank's IT systems, transform every employee experience and in turn enable enriched interactions with the bank's customers."

The new partnership agreement adds to the work the two businesses are doing together. Microsoft already provides infrastructure, software, and platform services to the bank as well as cloud services across its productivity suite. These services continue to support Standard Bank's expansion into Africa as well as enabling a modern workplace.

"By providing these services, Microsoft is supporting Standard Bank Group in our digital transformation, helping to better leverage data to empower employees, create operational efficiencies, optimise our processes and transform our services and products to serve our clients with consistent excellence," says Sim Tshabalala, Group CEO of Standard Bank. "The relationship between the Group and Microsoft has helped us execute our digitisation strategy and embark on this digital journey."

Meanwhile, Local, state and federal governments are also using technology to improve their citizens lives. From automation, to using the Internet of Things to make cities smarter, these entities have discovered how to use tech to improve workplace efficiency and improve the lives of citizens.

Case in point, The Department of Energy has awarded Accenture a contract valued at $2 billion to handle next steps in the agency's cloud migration, reports Fed Scoop.

Known as the CIO Business Operations Support Services, or CBOSS, contract, the five-year blanket purchase order agreement also covers cybersecurity and customer-centric solutions.

DOE is in the "early stage" of its cloud migration, having moved applications and storage from one of its legacy data centers over in 2018 with plans to do so with two more by 2020, said Jake Brody, managing director and DOE client account lead at Accenture.

"The mission of DOE is so varied and diverse from core IT services to the National Nuclear Security Administration, to labs, to science offices," Brody said. "All of those missions require that cybersecurity is embedded at the start."

That DOE is making cloud-based services available to the entire department gives agencies more choice, Brody added.

Three months ago, Accenture Federal Services expanded its Washington, D.C.-based Federal Digital Studio with data scientists and other experts to improve its rapid prototyping capabilities. The studio focuses on human-centered design and accelerated IT modernization.

AFS formed a contractor teaming arrangement with Unisys, General Dynamics Information Technology and Red River to deliver on the contract. Red River is heading up hardware and software purchasing.

"Digital Journey" is produced by TVP in New York City, and sponsored by RestonLogic, cloud wizards leveraging over 10 years experience helping companies automate, transform and build highly-secure and stable systems. Visit RestonLogic dot com and book a strategy session today!

Disclaimer: The blurbs highlighted on "Digital Journey" are highlighted for information purposes only, and don't necessarily reflect opinions of our editors.
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