APRIL International Care Hong Kong announces success of new claims app
The new market leading APRIL app has been designed to speed up and simplify the claims process and empower users of the system through better information sharing and faster settlement of bills. The process works by allowing clients to simply photograph medical invoices which are less than US$800, add a security code and then submit the invoice directly via the app to APRIL for settlement. The app also holds a copy of the electronic membership card.
Innovative new functions recently added include the ability to use GPS to find local medical facilities. The app can also check to confirm whether direct billing is available and it can be used to request a letter of guarantee, an essential prerequisite for hospitalisation and surgery.
The system also allows users to check on the status of reimbursements, view their claims history and receive important news and relevant notifications, all via a smartphone or tablet.
Commenting on the success of the app, Kylee Bees, customer journey manager said, "The new APRIL app marks a step change in the way we are able to process medical claims for our policyholders and sets APRIL International Care apart from competitors. Paper receipts are no longer needed, clients simply photograph and submit their invoices, so speeding up the claims process and increasing accuracy. Moreover, clients are automatically given a detailed history of claims in progress and historical claims."
APRIL's Hong Kong subsidiary is part of the APRIL International Care, the international private health insurance and assistance provider, which has clients in 120 countries. The Group has operations in 31 countries including in Europe, North and South America, Asia, Africa and the Middle East.
For further information on April International, please contact:
Guy Stephenson/Erica Evans
Tel: +44 (0)20 8333 9125
Note to Editors
April International Care HK is part of the April Group which was founded in France more than 30 years ago. It is an internationally known and respected insurance services group with operations in 31 different countries, looking after close to 6 million policyholders worldwide, consisting of some 86 different nationalities located in more than 120 countries.
April International Care HK are specialists in designing and delivering outstanding, flexible long-term international health insurance solutions for individuals and companies.
All APRIL International Care plans in Hong Kong come with complementary additional emergency assistance services provided by APRIL Assistance including emergency medical evacuation and repatriation, 24/7 telephone support, tele-medicine advice and dispatch of medicine or medical equipment to you when not locally available.
Both individual and group plans can also be offered to local nationals, with discounted community rates starting from 2 people. Full medical history disregarded is available to groups of 10 or more insured individuals (including spouses), making APRIL International one of the most competitive group providers in Asia.
APRIL Hong Kong Limited - www.hk.april-