St. Louis Business Consulting Firm Adds Value With Client Retention Services

ST. LOUIS - April 1, 2019 - PRLog -- The Ignored Issue Hurting Small Business Profitability.

In the past few years high client churn rates or a lack of client retention is at epidemic levels. Customer loyalty is the issue; everyone complains about it, but few solve the problem! Your clients want to be loyal, it saves them time and money.

Small business client retention is one of the most overlooked issues for failing profits, and one of the easiest to correct. At MAB&C, we have helped dozens of our clients develop and implement successful client retention programs that improve both client loyalty and company profits.

Here are a few supporting statistics.

More than half of Americans have scrapped a planned purchase because of poor service

33% of customers will pay more to receive better service.

B2B decision makers state a lack of speed in interactions with their suppliers is the #1 pain point issue, mentioned twice as often as price.

30% of all customers would stop doing business with a company they loved after a single bad experience.

M.A. Birsinger & Company is a St. Louis based full service small business consulting firm. MAB&C has over 25 years of experience and recognized accomplishments in over 45 different industries. The firm is 100% focused on helping small business owners grow and improve their companies.

MAB&C are experts in strategic growth solutions, new business development, sales and negotiation training, business turnarounds, operational evaluation & improvement, management consulting and much more.

M.A. Birsinger & Company are small business growth experts, with over 25 years of experience and recognized accomplishments in over 45 different industries. We understand the many challenges and obstacles small business owners face. MAB&C also has full-service offices in St. Louis, MO and the Lake of the Ozarks, servicing our mid Missouri clients.

For more information:
Mark Birsinger
M.A. Birsinger & Company
http://www.mabirsinger.com