CIMdata to Host Free Webinar on Product Lifecycle Management for After-Sales
This educational webinar will show how PLM can improve after-sales and service operations.
Many of CIMdata's industrial consulting clients have aspirations of improving profitability by capturing after-sales revenue including service, repairs, and upgrades. While a few companies are known for effective service and support operations, most only have a notion or aspiration about how to capture much of the potential opportunity, even when they have a functioning service organization.
To meet the vision of improved revenue from service operations a lifecycle configuration strategy that leads to configuration-
BOM configuration management over the product lifecycle is a foundational capability. The state-of-the-
This webinar will identify common issues across the lifecycle that must be addressed in order to achieve configuration control of BOMs across the lifecycle and will also describe how a properly implemented PLM solution can address the issues and support the digital thread to enable a digital twin strategy thus, improving a company's top and bottom line.
This webinar will help attendees:
*Better understand how PLM can be used to support service and after-sales operations.
*Understand why product configuration across the lifecycle is critical.
*Understand why getting the as-designed, as-manufactured, and as-maintained BOMs under configuration control with a single enterprise change management process is critical to improving profitability and fewer customer complaints.
*Understand how PLM can help improve service and spare part inventory management.
According to Tom Gill, CIMdata's Practice Manager for PLM Enterprise Value & Integration, and the host for this webinar, "Capturing service and spare part revenue is a common way for capital and durable goods producers to generate additional revenue and improve profitability. Ensuring that spare parts are available, and downtime minimized are also good strategies to improve customer satisfaction. While the vision is straightforward, effective execution has many moving parts that need a proper strategy and solution architecture to function effectively. CIMdata is observing that service leaders are extending their PLM solutions to enable digital thread capabilities that support digital twins of fielded products allowing the creation of additional value-added services such as predictive maintenance."
Mr. Gill has over 25 years of experience applying computer-based solutions to engineering and manufacturing. Before joining CIMdata he worked as an independent PLM consultant, after spending over 20 years at high-volume manufacturing companies. Mr. Gill has worked on projects in numerous industries, including fabrication & assembly, food & beverage, defense, chemical, and medical devices. He has executed PLM strategy projects, solution evaluation and selection projects, deployment planning, and training development for industrial clients.
This webinar will be useful to a wide audience including executives, directors, and managers responsible for product development, realization, and aftersales, business owners and executives, product and service planners and managers, product and service portfolio managers, PLM team leaders, PLM team members, product managers, IT leadership, solution providers, and anyone else who wants to learn about how PLM can improve after-sales and service operations.
During the webinar attendees will have the opportunity to ask questions about the topics discussed.
To find out more, visit: https://www.cimdata.com/
To register for this webinar please visit: https://register.gotowebinar.com/