Hilton Washington Dulles Airport Welcomes New General Manager David Schaum
By: Hilton Washington Dulles Airport Hotel
David has been a prominent figure in the hospitality business for nearly 30 years, in the South-East region. Most recently, for 4 years, he served as Area General Manager of Hilton Charlotte University Place and Holiday Inn University Place. Through energy conservation and employee community service efforts, in 2017 the Hilton hotel won the prestigious Hilton Travel With Purpose Award.
From 2004-2015, Mr. Schaum served in several roles at the Hilton Virginia Beach Oceanfront Resort, including Director of Revenue and Director of Hotel Operations, culminating as Hotel General Manager from 2012-2015. David drove increases in the Hilton Satisfaction and Loyalty Tracking (SALT) Service scores, elevating the hotel from the top 40% to top 10% of ALL Hiltons within the Americas.
Prior to this, David also served as Vice President of Operations for 12 limited service hotels, consisting of two Comfort Suites, three Hampton Inn & Suites, four Hilton Garden Inns, and three Hampton Inns in the Charlotte area. During his tenure, he guided one hotel through a renovation and two through the final construction and opening phases. From 1990 to 2000, David held a variety of hospitality positions, including General Manager at the Newcastle Hotel and Dolphin Inn in Virginia Beach, Virginia, and multiple Front Office Manager roles.
David's earlier training and education includes hospitality studies at the American Hotel and Lodging Education Institute, as well as 5 years serving in the United States Air Force.
David is best known as a high-energy motivator, and for achieving success in fiercely competitive, rapidly evolving marketplaces. He will focus on developing and maintaining relationships with all hotel stakeholders, including brand leaders, owners and vendors, and most importantly – guests. His emphasis on customer service and multi-faceted general managerial skills perfectly complement the existing talented Hilton Washington Dulles Airport team.
"I am thrilled to be joining the Hilton Washington Dulles Airport team," says David. "The property has a strong reputation and an amazing energy! I am excited to be a part of the continued success of this fantastic property."
The Hilton Washington Dulles Airport hotel is located just three miles from Dulles International Airport (IAD) and 30 minutes from Washington DC. Featuring 449 rooms & suites, 2 full service restaurants and over 40,000 square feet of event space, the hotel was designed with comfort and amenities in mind. All rooms offer sophisticated decor and custom-designed beds, plus flat-screen TVs and WiFi. Executive rooms and suites provide access to the Executive Lounge's free breakfast and evening appetizers. There's a fashionable lounge, a grill, a bistro-style restaurant and a business center, plus over 40,000 sq ft of meeting space. Other amenities include an indoor pool, a whirlpool and a fitness center. There's also free parking, plus a complimentary area shuttle.
Contact: For more information, please contact Matt Hurst, Director of Sales & Marketing, Hilton Washington Dulles Airport, 13869 Park Center Road, Herndon, VA 20171, at (703) 834 1998 or visit www.washingtondulles.hilton.com