D&SNGRR to Suspend Passenger Service Through Saturday, Feb. 23 as a Precautionary Safety Measure
Historic 138-Year-Old Railroad in Southwestern Colorado to Give Full, Automatic And Immediate Refunds to All Ticket Holders Whose Excursions Are Canceled
By: Durango & Silverton Narrow Gauge Railroad
D&SNGRR guests whose excursions are canceled on these days as a result of this safety-focused decision were immediately notified by railroad management, and will receive full, immediate and automatic ticket refunds. Ticket holders should allow 7-10 business days for their refunds to be processed and appear on their credit card statements. Passengers do not need to contact the railroad, or stop by the depot, to receive their refunds.
"The safety of our passengers and crew remains our number-one concern as we work carefully over these next several days to clear the railroad line so we may continue operations once this storm moves out of the area," said John Harper, general manager of the Durango & Silverton Narrow Gauge Railroad.
Keith R. Pillow, APR, MBA