Former UPS Labor, Employment & Litigation VP Now Leads Georgia Legal Services

By: Georgia Legal Services Program
Photo Courtesy: GLSP Rick Rufolo
Photo Courtesy: GLSP Rick Rufolo
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ATLANTA - Feb. 6, 2019 - PRLog -- Rick Rufolo, after a successful 30-year business and legal career at United Parcel Service (UPS),  is named the new executive director at Georgia Legal Services Program (GLSP) (  Georgia Legal Services Program provides free, legal assistance to Georgians in 154 counties. Rufolo will lead GLSP's 10 regional offices in Albany, Athens, Atlanta, Augusta, Brunswick, Columbus, Dalton, Gainesville, Macon and Savannah.

"I'm honored to join the GLSP team," says Rufolo. "The dedication and level of commitment from our hundreds of lawyers and legal professionals is exemplary. Our goal is to ensure that access to a legal process is guaranteed to all people throughout the state, no matter their economic status or race," he adds.

With multiple offices around the state, GLSP handles civil (non-criminal) cases for thousands of families with low incomes. "More than 1.5 million Georgians live in poverty," says Rufolo. "By delivering access to justice and opportunities that would elevate families above the poverty line, not only do we solve individual problems but we're making a significant impact on larger systemic issues," he adds.

Rufolo starts his new position by traveling throughout the state to meet with GLSP lawyers and staff who fight to keep people in their homes, provide safe environments for survivors of family violence and secure medical benefits. "Our clients face evictions because they experience the 'unexpected' such as car repairs, income deductions, or illness," says Attorney Kahlim Barclay of Augusta. "I have successfully negotiated payment plans with landlords, allowing my clients to retain their homes and dignity," adds the University of Georgia Law School alumnus.

Rufolo will lead nearly 100 attorneys and paralegals around the state. "I honestly don't know how my daughter would have made it without GLSP's help," said a mother of a student illegally detained in alternative school and denied learning services.  "I really appreciate GLSP making graduation possible.  My daughter now plans to attend a technical school to get a degree as a dental or nursing assistant."  Other parents echoed the impact of GLSP on their children's economic prospects.  After GLSP advocated for a student being expelled for bringing his prescription medication to school, his mother reflected, "GLSP encouraged my son to prove himself to others who said he would never succeed.  He is now entering Bethune-Cookman University in engineering!"  Rufolo wants to serve even more clients, like the families in these stories, in 2019. "My vision is to increase the number of clients we serve, and attract more talented lawyers who are passionate about helping others."

Rufolo comes to GLSP after serving as Vice President for the Labor, Employment and Litigation Practice Group at UPS. His team led complex global litigation cases across the company.  He led employment and consumer class action lawsuits, systemic discrimination cases and assisted in government investigations. Rufolo is extremely active in the community, and has served as Board Chair of the Truancy Intervention Project, Board Chair of the Boys & Girls Club of Fulton County, and board  member of Atlanta Legal Aid Society. Rick also played an active role in the Leadership Council on Legal Diversity, one of the leading organizations dedicated to creating a diverse legal profession.  He holds a Bachelor's Degree from Old Dominion University and a Juris Doctorate from Seton Hall University School of Law.

The Georgia Legal Services Program is a nonprofit corporation whose mission is to provide free civil legal services for persons with low incomes, creating equal access to justice and opportunities out of poverty. Visit or call 404.206.5175 for more information.

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