Latest Version of Epicor ERP to Expand Omnichannel Commerce Strategy for Manufacturers and Dealers
Key enhancements includes launch of Epicor Dealer Network Portal and the availability of the Epicor Kinetic Design Framework
By: Epicor Software Corp
In an increasingly digital world, dealers face the same rising customer expectations as retailers, driven by technology innovations and modern eCommerce. Sales and service dealers are under new pressure to meet higher customer expectations for easy self-service, personalized offers, rapid and convenient delivery, high quality, and transparency throughout the buying process.
"According to Forrester, direct-to-consumer (D2C) commerce is not a new approach to retail, but there is renewed interest for it among branded manufacturers[
Announcing the latest version of Epicor ERP
The latest version of Epicor ERP (10.2.300) is designed to help manufacturers differentiate their brand to stand out by being the first one that utilizes the Epicor Kinetic Design Framework, announced at Epicor Insights earlier this year (https://www.epicor.com/
Additionally, to help customers take advantage of the new features, Epicor University is now offering a cloud hosting option for ERP application help, as well as education courses with help search being powered by Microsoft Azure. These are designed to help remove the burden from customers' IT staff to maintain their own help or education environments. Contextual video help will also be available for several new functions of Epicor ERP, such as AP invoice entry, job entry, job tracker, purchase order entry, and customer maintenance.
Epicor ERP 10.2.300 is scheduled to be released and generally available on October 18. For more information, please visit the Epicor ERP homepage.
 Forrester Research, Inc., "Q&A: What Branded Manufacturers Need To Know About Digital Commerce Strategies,"