City Beat News Honors Restaurants for High Customer Satisfaction Ratings

Among City Beat News' most recent Spectrum Award recipients are three restaurants, all of which are four consecutive-year winners.
LAPEER, Mich. - Aug. 8, 2018 - PRLog -- When consumers are looking for a place to dine out, they want one that combines delicious food with great customer service. With so many choices, where does one start?City Beat News (CBN) has done the work, finding those restaurants that deliver the best of both worlds and honoring them with the Spectrum Award for Customer Satisfaction.

Winners of the Spectrum Award are based on CBN's independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Nearly a year into its new location, Luka's Italian Cuisine ( in Bogota, N.J., has even more space to provide authentic Italian dishes to its loyal customers. The four-time Spectrum Award winner is owned and operated by Chef Luka who trained throughout Europe before coming to the United States and opening his own restaurant. Guests love the larger, more comfortable restaurant, and the new location also offers additional kitchen space for Chef Luka to experiment with new specials daily. The menu features Italian favorites made to order with fresh ingredients, along with gluten-free and vegetarian options. Visit the restaurant's Award Page at

Since 1991, Ike's Restaurant ( in Sterling Heights, Mich., has been serving authentic Lebanese cuisine along with American, Greek and Italian dishes. The four-time Spectrum Award winning restaurant is owned by Ike El-Alam, who prides himself on serving traditional Lebanese cuisine. Ike's offers a delightful, intimate dining atmosphere, as well as a banquet hall for private parties and a patio for outdoor dining in nice weather. Both the food and service exceed customers' expectations time and again. Visit the restaurant's Award Page at

Beijing Café ( in Boston specializes in serving Northern Chinese cuisine, a rarity in the city's restaurant scene. All the food is made in-house with fresh ingredients from secret recipes. In business since 1995, Beijing Café has earned four consecutive Spectrum Awards, backing up its delicious, homemade food with excellent customer service. Visit the restaurant's Award Page at

"The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service," says Frank Andrews, Executive Director of The Stirling Center for Excellence. "It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience."

CBN provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. "Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best," says CBN Editor Jamie Rawcliffe. "The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page."

About City Beat News and The Stirling Center

The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its "life" and "public service" divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to

Jamie Rawcliffe
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Tags:City Beat News, Spectrum Award, Customer Satisfaction
Location:Lapeer - Michigan - United States
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