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r2c Online celebrates 8 million digital jobs
By: r2c Online
To celebrate this milestone, r2c have released key defect trends found in these records. They show that on average, 2.1 defects were found per job, with the top five most popular defect items being lamps, tyres, suspension, rear markings and wing & spray suppression.
The top three defects r2c found to be most costly to their user base were brake discs & pads, suspension and brake systems. Alongside this, the average job completion time stands at three hours.
The r2c platform digitally processes all vehicle inspections, servicing and maintenance work created across its network of 900 workshop locations in the UK and Ireland. It can be used by both fleet and repairer parties for best practice compliance and maintenance.
Real-time job status updates are reported to fleet customers, with the ability to communicate, collaborate and plan for reduced VOR time and costs. Live maintenance planners with configurable alerts also help reduce no-shows for both franchised dealers and independent repairers.
This milestone follows high levels of growth for r2c as the industry moves towards digital compliance and maintenance as standard.
Nick Walls, Managing Director at r2c Online, said, "We've focused on ensuring fleet operators and workshops are getting all that they want and need out of a single platform. We've further optimised our Driver Check app so fleets can track defects from source to closure in the workshop. We've also continued to improve our business intelligence tool and Earned Recognition reporting software, helping us establish ourselves as the go-to IT provider for the new government scheme."
Nick continued, "It's been great to see so many operators and workshops embracing change and joining the Earned Recognition scheme through our best practice technology. It's also been very encouraging that so many customers are using our platform with a view of joining ER in the future, so the new DVSA scheme has definitely caught the attention of the industry and is encouraging fleets to benefit from going digital.
"We're delighted to have reached this impressive milestone so quickly and have plenty to look forward to as we continue to invest heavily in our technology and service infrastructure for future growth."