Airsorted's strict vetting process for Airbnb stays
"Screening of potential guests is one of the most important services we offer and of the 3,500 homes we've managed, across the world, our vetting process is one of the main reasons new hosts choose to list with us", said Malvina Russo, ANZ Director, Airsorted.
To ensure a strict vetting process, Airsorted insist that Airbnb's verification process has been completed by every guest before a booking is accepted. This includes both offline and online ID's.
Airsorted build up a rapport with the guest from initial enquiry, to understand their plans for their stay. This process along with careful screening of previous reviews helps to gain an overall picture of a potential guest. They also look at any previous guest reviews or host recommendations and if a guest has had even one bad review, the request will be declined.
One of the most important types of vetting is when Airsorted analyse why a guest might be looking to stay somewhere. They develop an overall understanding of guest intentions.
"If a guest is looking to rent out a property in the same city as they reside on a Friday or Saturday, this is marked as a red flag, because the guest is clearly planning to party and there is a higher chance of damage.
"We've had people try and do last minute interstate bookings saying they are coming with their parents for a wedding. People don't leave this type of thing until 5.30pm on a Friday night, because you always know when you have an out of town wedding on", said Russo.
Airsorted don't allow smoking in any property or any guests or music after 10pm, to discourage late night parties and disturbances.
If a host is going to be away for an extended period of time, Airsorted will reach out to their neighbours and provide a number they can call if they are ever unhappy with noise, parties, mess or any other issue.
"We need our guests to respect homes they are staying in and also respect neighbours.
"We have no issues telling a guest they have been unsuccessful in trying to book a short term stay and we do this because we need to protect our clients and their properties. This is one of the main reasons they choose to engage with us", concluded Russo.
To interview Malvina Russo, from Airsorted, on the strict screening processes each and every guest is put through when looking to rent a place on Airbnb, please contact Joe Hughes from N O W! Communications on firstname.lastname@example.org or 0455 494 409.
Airsorted makes hosting on Airbnb hassle-free. They are an Airbnb management company using technology to create an infrastructure for the fast-growing sharing community.
They dramatically increase property yields and handle everything from cleaning to guest communication, laundry to key exchanges and reviews to pricing. They take care of everything - so hosts don't have to, to ensure they can make the most from their property.
Joe Hughes/ N O W! Communications