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Ridgefield Crossings Receives Statewide Resident Service Award
Floridalma Ambrosio Honored for Raising Quality of Life for Memory Care Residents
Throughout her tenure at the community, Ambrosio, who lives in Danbury, Conn., has served hundreds of residents with Alzheimer's disease and dementia. One resident, who previously had lived on her own with a private caregiver, had not left her home in several years. After moving to Ridgefield Crossings, she didn't leave her apartment for months. Ambrosio worked with her one-on-one, every day to build a relationship. The resident now eats every meal in the dining room, attends daily activities and has a quality of life that has far exceeded expectations.
Ambrosio learned a little Japanese to communicate with another resident who spoke little English, and that led to daily joking and dancing. When he was hospitalized recently, Ambrosio spent time with him at the hospital, often on her own time, bathing and dressing him, keeping his spirits up and even coaching the hospital staff on how to work with him. Thanks in large part to Ambrosio's efforts, he was able to come right back to his home at Ridgefield Crossings instead of spending time in a rehabilitation facility. And he was dancing again in no time.
"Flo consistently goes above and beyond her usual duties," says Terri Ramsey, memory care director at Ridgefield Crossings. "She sees the potential in each resident, investing a tremendous amount of time and attention to detail to ensure they have the absolute best quality of life. We are so blessed to have her as part of our dream team!"
The memory care program at Ridgefield Crossings features Benchmark's award-winning Mind & Memory approach for those with Alzheimer's and dementia. This specially designed program cares for the whole person, providing the activities, engagement and security needed to ensure residents feel comfortable and successful every day.
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Based in Waltham, Mass., Benchmark is a leading provider of senior living services in the Northeast. Founded in 1997 by Tom Grape, Benchmark operates 56 senior living communities offering independent living, assisted living, Alzheimer's care and continuing care in Connecticut, Maine, Massachusetts, New Hampshire, Pennsylvania, Rhode Island and Vermont. In 2018, Benchmark was certified as a Great Place to Work by the Great Place to Work Institute and became the first senior living organization and only the fifth Massachusetts-
Carol Arnold, Arnold Communications