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Follow on Google News | The Essential Traits of a Good Communication ChannelBy: SMSTech 1. The first and most important characteristic of a good communication is that it should be swift. If a communication channel takes one long hour to get a simple message across to the recipient, it certainly serves no useful purpose. One thing you will always have to remember is that money is time. In the context of business, this statement holds especially true. And that is why you should leave no stone unturned to ensure that your company wastes not a single second of office hours. If it is your communication channel that is causing time-waste, then it's high time you thought about replacing it with something swifter. Do you remember how people used to exchange messages through physical mails in the days of yore? Well, it was not an extremely useless form of communication but because it took a lot of time for the mails to reach the recipient, it soon got replaced with other channels of communication that were definitely faster than physical mails. 2. The second important characteristic of a good communication channel is of course its ease of use. Let's take the example of physical mails again here. This system of communication was popular in its time, no doubt. But it had a serious drawback. It was extremely inconvenient to use. Just imagine writing a letter to convey a message to someone and then dropping it into a letter box by the side of the road and then getting engaged in a guess work about whether or not the letter has reached the recipient. The next thing to do is spend days on end and sometimes months anticipating a reply without even knowing a reply would come or not. Things were definitely frustrating at that time. And that is why communication channels with more ease of use took over physical mails. Another important characteristic of a good communication channel is cost effectiveness. Considering all of these characteristics, we come to the conclusion that there is not a better communication channel for a workplace than SMSs. Interestingly; End
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