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Follow on Google News | New Survey Reveals How Small Businesses Can Make Their Brand Look BiggereReceptionist, providers of virtual phone systems, have unveiled results of a survey carried out across over 800 individuals. Their survey has uncovered new data about what people really think makes brands look larger and more professional.
By: eReceptionist The data gathered from survey respondents highlights five major factors identified as being important to creating a more professional business profile: • 24/7 Customer Support Functionality • An Active Social Media Presence • A Quality Business Website • An 0800 Business Number • The Use of a Corporate Address How Small Businesses Can Build a Professional Brand Results of the survey revealed customers placed certain significance on different professionalism factors. While all aspects listed were judged by British people as being advantageous to creating a business that appeared bigger and more established than your typical SME, some elements held more weight than others: • 60% of respondentsstated that having a business website was crucial to a professional brand image. • 38% believed a social presence was essential for competing with larger brands. • 33% identified 24/7 customer support and automated phone answering services as a key part of establishing a bigger and more approachable brand. The goal of the survey (https://www.ereceptionist.co.uk/ End
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