Repeat Winners Earn Prestigious Pulse of the City News Customer Satisfaction Award

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several companies are repeat winners.
LAPEER, Mich. - May 16, 2018 - PRLog -- Placing a high priority on customer service is just one marker of a successful company, but an important one. That is why Pulse of the City News takes great pride in recognizing those companies that go above and beyond to take care of their customers, presenting them with the Pulse Award for Customer Satisfaction. Recently, three companies snagged the award again in 2018.

American Sports & Concrete, Inc. in Houston (, a six-time Pulse Award winner, brings 35-plus years of experience to the table in the design, installation and repair of sports courts of all types, including tennis, basketball, bocce ball, volleyball and multipurpose courts as well as batting cages. Additionally, the company also installs and repairs concrete surfaces such as driveways, sidewalks and streets. American Sports & Concrete has more than just the experience, however, it places an emphasis on quality materials and craftsmanship to ensure a perfect play area every time, from backyards to municipal sports complexes and more. Visit the company's Award Page at

In business for more than a decade, Josh Lowe's Dr. Energy Saver of Eugene, Ore. (, has earned five consecutive Pulse Awards for outstanding customer satisfaction ratings. The company is dedicated to properly weatherproofing homes, helping homeowners achieve comfort, energy efficiency and savings. Among its services are installing insulation and replacement windows, air sealing and duct repair, mold removal, and energy audits to pinpoint trouble areas. Understanding that building trust between employees and customers is the key to success, Josh Lowe's Dr. Energy Saver provides quality installations, guarantees its services, and offers consistent training for its employees. Visit the company's Award Page at

Mr. Construction (, a five-time, 5-star Pulse Award winner, has performed interior and exterior home remodeling services in San Diego since 1978. The family-run business assists homeowners with renovations, upgrades and additions to help make their home a place where they love spending time. With company owners working on each project, communication and accountability are a given, bringing every project to life with unrivaled quality and ensuring customers' expectations are exceeded. Visit the company's Award Page at

"We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems," says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. "They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!"

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

About Pulse of the City News and The Stirling Center

The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the "customer experience" perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides "customer-first" learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to

Jamie Rawcliffe
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Location:Lapeer - Michigan - United States
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