Bernard BPO Announces New Client Contract Bringing Over 100 New Full Time Positions to Jacksonville, FL
Bernard BPO has secured a new contract with a growing company delivering innovative technology to the health care equipment industry. This new contract will bring more than 100 full-time jobs to their Jacksonville location, with agents in customer-facing positions handling sales and service calls. Onboarding is currently underway.
By: Bernard BPO
JACKSONVILLE, Fla. - April 27, 2018 - PRLog -- Bernard BPO has announced a new client contract that will bring over 100 new, full-time positions to its Jacksonville location. The new client is a recognized leader in delivering innovative and transformative solutions to consumers of health care equipment and is poised to expand on a global scale. They have contracted the Bernard BPO team to assist in their rapid-growth business plan by handling incoming calls for new product sales as well as current product support for users in both the home and institutional setting.
Recruiting is currently underway to fill these positions as the program is scheduled to launch May 1. Bernard BPO is an award-winning employer, known for its commitment to foster an appropriate work-life balance. In addition, the company is dedicated to providing competitive salaries, supportive benefits and recognition for hard work and entrepreneurial spirit. Their Jacksonville office is located at 7960 Baymeadows Way, Bldg 6. For complete details on employment with Bernard BPO, please visit the Careers page on their website http://www.bernardbpo.com/
Bernard's Chief Operating Officer, Fran Haas states, "We are very excited to be bringing this new program into Bernard's current client mix. While this is a new industry sector for the Bernard team, this program dovetails perfectly with our operation's core area of expertise and past experience. We will be able to bring this program up quickly as we can fully leverage our existing technologies and platform capabilities in order to deliver superior results for this client."
Bernard BPO offers end-to-end solutions from customer acquisition, retention through customer care to ensure business continuity 24/7. Since 1989, Bernard has been delivering high-return programs tailored to achieve their client's specific business objectives. Supported by an agile and tenured management team, Bernard agents have been trained and tested to recognize every contact as a brand building opportunity, worthy of a brilliant customer experience. Bernard BPO offers reliable and secure cloud-based technology and holds SOC2, ISO, PACE-SRO as well as PCI Third Party certifications. Headquartered in Jacksonville, Florida, Bernard BPO operates in eight locations – on-shore, near shore and offshore – staffed by multilingual as well as At Home agents. For more information, visit their website at: http://www.bernardbpo.com/
Vice President Business Development