Client Education at the Heart of Customer Service Success for 2018 Talk Award Winners

Among Talk Awards most recent recipients are several businesses that have all earned multi-year awards for excellent customer service.
By: The Talk Awards
LAPEER, Mich. - April 10, 2018 - PRLog -- Customer service is key to the success of any and every business. For Talk Awards' most recent customer satisfaction award recipients, client education is at the heart of providing the highest level of service, which has led to consecutive awards for all of them.

The Talk Awards identifies and honors businesses that provide an outstanding customer experience. Winners are based on The Research Company's independent, proprietary research and evaluation system, which identifies businesses with a track record of excellent customer service and satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Only those with a 4- or 5-star rating receive The Talk Award.

MTZ Auto Repair in Martinez, Calif. (, is a nine-time, 5-star Talk Award winner. Locally owned and operated, MTZ has been servicing foreign and domestic vehicles since 2003. The owner is involved in all jobs, working with every customer personally and offering top-notch service. Thanks to that level of customer service and honest communication, customers have remained loyal to MTZ and formed long-lasting relationships. Visit the shop's Award Page at

Dr. Dawn Devaney and the team at The Eyewear Gallery in Reston, Va. (, are seven-consecutive-year Talk Award winners with the highest possible rating of 5 stars in 2018. Dedicated to providing patients with compassionate, comprehensive eye care and the most unique, fashion-forward frames from around the globe, Dr. Gammon and her team personally travel to the fashion capitals of the world to hand select the glasses and sunglasses sold in their boutique. This keeps with their philosophy: "Like a fine work of art, every face deserves a fabulous frame!" However, good vision comes first, so The Eyewear Gallery offers the latest in lens material and design technology to give patients the sharpest vision possible. Visit its Award Page at

Nine-time Talk Award winner Mister Sister Erotica in Providence ( offers great customer service due to its focus on having conversations with clients, not simply adhering to sales pitches or blindly following current trends. According to the team at Mister Sister, this allows them the freedom to listen and hear clients' needs, which helps them to facilitate a personalized and welcoming visit. The business' number-one goal is to offer quality, body-safe products thanks to its knowledgeable and friendly staff. Visit its Award Page at

About The Talk Awards
The Talk Awards were created by The Research Company to calculate customer satisfaction ratings for a variety of businesses, based on customer feedback online, and help businesses gain control of their image and reputation by providing consumers a fair and unbiased overview of their business. For more information about The Talk Awards, call 877-712-4758 or go online to

Jamie Rawcliffe
Source:The Talk Awards
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Tags:Talk Award, Customer Satisfaction, Customer Experience
Location:Lapeer - Michigan - United States
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