Bernard BPO Announces New Business Creating Over 200 Jobs in Jacksonville, FL
Bernard BPO has secured a new contract with a recognized leader in the streaming entertainment industry. The additional programs will require over 200 full-time Jacksonville-based agents trained and skilled in customer acquisition and retention. Onboarding begins in May.
By: Bernard BPO
JACKSONVILLE, Fla. - April 6, 2018 - PRLog -- Bernard BPO has announced the start up of a new client program that will bring over 200 new, full-time positions to its Jacksonville location. The new client is a global leader in the streaming entertainment industry and has contracted the Bernard BPO team to assist with expanding their brand through new customer acquisition and increasing their market share through existing customer retention.
Recruiting is currently underway to fill these positions as onboarding is expected to begin in early May. Bernard BPO is an award-winning employer, known for its commitment to foster an appropriate work-life balance. In addition, the company is dedicated to providing competitive salaries, supportive benefits and recognition for hard work and entrepreneurial spirit. Hiring and training will be conducted at their Jacksonville office located at 7960 Baymeadows Way, Bldg 6. For complete details on employment with Bernard BPO, please visit the Careers page on their website http://www.bernardbpo.com/
Bernard's Chief Operating Officer, Fran Haas states, "This new contract is a great win for Jacksonville as well as Bernard. We are thrilled to be able to expand job opportunities in the Jacksonville area with positions that leverage our existing expertise in brand building and customer retention. The needs and requirements of these new programs dovetail nicely into the current platforms and procedures our teams have been using for some time so we expect to be able to exceed expectations very quickly for this new client."
About Bernard BPO
Bernard BPO offers end-to-end solutions from customer acquisition, retention through customer care to ensure business continuity 24/7. Since 1989, Bernard has been delivering high-return programs tailored to achieve their client's specific business objectives. Supported by an agile and tenured management team, Bernard agents have been trained and tested to recognize every contact as a brand building opportunity, worthy of a brilliant customer experience. Bernard BPO offers reliable and secure cloud-based technology and holds SOC2, ISO, PACE-SRO as well as PCI Third Party certifications. Headquartered in Jacksonville, Florida, Bernard BPO operates in eight locations – on shore, near shore and off shore – staffed by multilingual as well as At Home agents. For more information, visit their website at: http://www.bernardbpo.com/
Vice President Development