JustCall, a popular cloud telephony startup, makes it to G2Crowd Grid® Report for Outbound Call Tracking

Popular cloud telephony startup JustCall grew 500% last year just by focusing on customer support and experience. Today, they are considered one of the best cloud phone systems in the industry.
 
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Best Cloud Phone System and Call Center Software
Best Cloud Phone System and Call Center Software
SAN FRANCISCO - April 5, 2018 - PRLog -- G2Crowd, a popular business solution review platform, published their Spring 2018 Grid and Index reports yesterday. Based on real-user reviews, fast growing cloud telephony startup, Justcall was included in:

• Grid® Report for Outbound Call Tracking | Spring 2018
• Relationship Index for Outbound Call Tracking | Spring 2018

G2Crowd Grid® Report for Outbound Call Tracking
JustCall has been identified as one of the best outbound call tracking softwares, based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2 Crowd, the world's leading business solutions review website. As per the report, JustCall did exceptionally well in two major categories:

• Easy of use and setup
• Customer Support and Happiness

G2Crowd Relationship Index for Outbound Call Tracking
JustCall's Relationship Index ratings were highlighted by 'Quality of Support', which scored 92%, and JustCall's 'Ease of Doing Business With' was 97% compared to the category average of 86%. The G2Crowd Relationship Index report is based on ratings by business professionals.

"Rankings on G2 Crowd reports are based on data provided to us by real users," said Michael Fauscette, chief research officer, G2 Crowd. He further said, "We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world."

JustCall.io is a fast growing cloud phone system used by over 500+ businesses around the world. JustCall is an integration partner with 20+ popular CRMs like HubSpot, Zendesk, Salesforce, Pipedrive, Intercom, Zoho, Prosperworks, Slack and more. Sales or Support reps use JustCall to make, receive and track phone calls, text messages and Fax directly from the CRM or Helpdesk tool they are using. It also provides other call center features like call distribution, call greetings, IVR, call recording, post-call surveys, SMS workflows etc.

During our telephonic interview, JustCall CEO, Gaurav Sharma, said, "We are growing 20% month on month just by word of mouth and our partnerships with CRMs. So, our current achievement speaks volumes about our commitment towards our customers and our mission of building the most affordable and powerful cloud phone system for 1 million SMBs around the world. And, we are just getting started."

It is interesting to note that JustCall achieved profitability within 6 months of launch raising a single round of external funding. They recently launched their second product called CallRoot, a call tracking and analytics software for marketers and agencies.

About JustCall
JustCall is a cloud based phone system for sales and support teams. Teams can get new phone numbers (port in existing numbers), setup call distribution, IVR, conference call, send & receive calls and texts and more. It integrates with over 20+ popular CRMs and Helpdesk tools like Salesforce, Zendesk, Pipedrive, HubSpot, Zoho, Freshdesk, Prosperworks, Intercom, Slack and more.

About G2 Crowd
G2Crowd, the world's leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd's site to gain unique insights.

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Tags:Saas, Technology, VOIP, Call Tracking, Call Center Software, Digital Transformation, Software, Internet
Industry:Software, Technology, Telecom
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Subject:Awards
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Page Updated Last on: Apr 05, 2018



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