SHINE Medicare Counseling Program Needs Volunteers

In 2017, 60 Southwest Florida SHINE volunteers assisted more than 9,400 seniors with Medicare-related issues. Potential SHINE volunteers should be interested in assisting seniors and people with disabilities, and need basic computer/internet skills.
By: Area Agency on Aging
SHINE counselors can assist with Medicare questions and issues
SHINE counselors can assist with Medicare questions and issues
NORTH FORT MYERS, Fla. - April 3, 2018 - PRLog -- SHINE (Serving Health Insurance Needs of Elders) is announcing an exciting and rewarding opportunity to make a difference in the lives of elders and people with disabilities in Southwest Florida. The SHINE Program is seeking volunteers to assist Medicare beneficiaries, their families.

SHINE is an award-winning information and counseling program that is administered by the Florida Department of Elder Affairs and operated locally by the Area Agency on Aging for Southwest Florida (AAASWFL). SHINE volunteer counselors provide free, unbiased, confidential Medicare counseling and other health insurance counseling and information to help Medicare beneficiaries, their families, and caregivers understand their health care options.

SHINE volunteers have the opportunity to perform a variety of functions, including providing counseling on Medicare, Medicaid, health insurance, prescription drug plans, and long-term care planning. SHINE volunteers may also deliver educational presentations in the community and participate in health fairs and outreach events.

In 2017, 60 local SHINE volunteers helped more than 9,400 clients in Southwest Florida. In total, the AAASWFL SHINE volunteers provided more than 5,750 hours of counseling last year.

Requirements to become a SHINE volunteer include an interest in assisting seniors and people with disabilities, along with basic computer knowledge and internet navigation skills.  A background in health care or insurance is not required. Specialized training and informational materials are provided to all SHINE volunteers.  The ability to speak Spanish or other languages is helpful, but not necessary.

Potential SHINE volunteers may contact Camilita Aldridge, SHINE Liaison, at (239) 652-6900 for more information about volunteer opportunities or to apply. Volunteer applications can also be found at the State of Florida's SHINE website at

The Area Agency on Aging for Southwest Florida is a nonprofit organization serving Charlotte, Collier, DeSoto, Glades, Hendry, Lee, and Sarasota Counties.  AAASWFL is the state's designated Aging and Disability Resource Center for Southwest Florida.  The organization is committed to helping adults ages 60 and over and people with disabilities to live with independence and dignity in their own homes and communities.  More information is available at or by calling the toll-free Helpline at 866-413-5337 (866-41-ELDER).
Area Agency on Aging for Southwest Florida News
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