News By Tag
News By Location
What are Fabricated Reviews Online
Fabricated reviews are becoming a big concern among small business owners these days. The Internet makes creating false business reviews simple. All people have to do is set up accounts and write anything they wish.
By: AF Media Group
Google is a search engine that has many rules regarding the posting of reviews. The issue lies in the fact that it's not exactly terrific at pinpointing violations of these rules. People who work for my firm cautiously assess reviews that are posted for our clients. We meticulously assess reviews that are posted for their rival businesses, too. Conveniently, in-depth tracking generally pays off. If you're persistent and have a strong argument regarding why a specific review is not in line with Google's rules, removal is a possibility. You simply have to reach out to Google through a social networking platform such as Facebook or Twitter. You can reach out to the search engine through a forum as well.
My business not long ago received a whopping three bad reviews. They were all posted back to back, too. They weren't even five full minutes apart. Two were ratings alone. They didn't even come with actual reviews. Those are particularly tough to eliminate. Google generally indicates to companies that these kinds of ratings aren't rules violations. They lack text, after all. I immediately was aware of the reality that these ratings were not posted by any of my firm's actual customers. I'm extremely choosy about my clients. I, as a result, go above and beyond to maintain a tiny group of clients at all times. I always know about client dissatisfaction. I'm never oblivious or in the dark.
The predicament is that Google isn't aware of business' customers. If you inform Google that a posting simply wasn't written by a real customer, it won't take it as a sufficient reason. It gives people the ability to employ names that are anonymous. It's generally hard to confirm the identities of individuals on the Internet.
There's another massive problem as well. Individuals don't necessarily have to be bona fide customers in order to be permitted to post reviews online. They simply need to be equipped with something called "customer experiences."
Business owners often do their best to put together firms that are credible and dependable. That's why it can be so exasperating for them to notice people doing anything they can to ruin things. I have to admit that these fabricated reviews honestly got under my skin in the beginning. I did what I've told many others to do before, though. I relaxed and pondered how others may view these questionable reviews.
I posted a message on both Facebook and Twitter that delved into these unpleasant and untrue reviews. The reaction I received was pretty impressive. Social media users entertained me to no end with commentary that was hilarious and interesting to read. I had a blast reading all the things they had to say.