Hansen Technologies Names John Baksa As President, North America

By: Hansen Technologies
 
 
John Baksa
John Baksa
NEW YORK - Jan. 15, 2018 - PRLog -- Hansen Technologies, a leading global provider of billing and customer care technologies today announced, the appointment of John Baksa as its President for the North America business lines beginning January 15, 2018. Baksa will succeed John May, who has been promoted to the role of CEO Hansen Technologies, EMEA to facilitate growth in the region since our recent acquisition of ENORO. The Enoro acquisition has now provided Hansen with another leading Customer Information Systems (CIS) as well as Analytics and Meter Data Management (MDM) systems for the energy sector.  Enoro has a dominant position in the Nordics, and will provide additional capability for Hansen globally, and is continues to enhance our on-going growth and expansion plans.

John Baksa has been part of the Hansen Technology team for six years beginning as the Delivery Head for the North American Billing and CIS platforms.  He was later promoted to General Manager for Hansen Nirvanasoft Complex Billing product and Hansen's Solutions BPO and Customer Care, cash to mater product line.  Throughout his career he has worked in a variety of leadership roles at Select Energy in IT and Operations before moving to Direct Energy Business as Director Billing Operations and then CIO then coming to Hansen Technologies.

"I am delighted that John Baksa will lead Hansen Technologies, North America into its next stage of growth," said Andrew Hansen, CEO of Hansen Technologies. "Baksa has been a key member of our Regional Executive Team and was instrumental in the integration and execution of many Hansen acquisitions.  We are confident that the transition will be seamless, and the region will continue to be successful."

"This is an exciting time for Hansen Technologies, and I am thrilled to be taking on the President of North America role. The momentum of the business has been significant in the 6 years since I joined Hansen, with the company tripling in size over this period," said Baksa.  "Hansen Technologies North America will be releasing a new modernization of the Banner platform in the spring with a full UI replacement for deeper functionality, more flexibility and cloud deployment which is in line with other Hansen cloud based products.  We will also be showcasing robust complex energy billing modules utilizing the Nirvanasoft platform; and building on our Solutions offering. Our people have a track record for leveraging our knowledge and experience to deliver the best products and services and ultimately a great customer experience.  It's going to be an exciting year."

Hansen also announced that Jonathan Pilouare, Senior Project Manager, will be replacing John Baksa as the General Manager of the Solutions and Nirvanasoft product lines.  Baksa commented, "I want to recognize Jonathan for his many important contributions on a number of successful client projects since coming to Hansen Technologies. He will advance the business, focusing on our core value to deliver cost-effective end-to-end business initiatives to improve our customers' experience. Hansen helps customers to streamline and optimize critical billing and operational processes allowing them to realize their potential to grow, evolve, and thrive in their market."

About Hansen Technologies
With over 40 years' experience, Hansen Technologies (ASX:HSN) is a leading global provider of billing and customer care technologies for utilities, telcos and pay-TV operators. Employing over 1000 experts, Hansen's proven and scalable solutions as well as its innovative and flexible offerings, enable more than 600 clients to deliver cost-effective end-to-end business initiatives to improve their customers' experience.

Hansen has offices in New York, Bethlehem, Hazleton, Columbia, Atlanta, Houston and Carlsbad in the USA.  Plus, offices throughout the world in Australia, New Zealand, China, Denmark, Germany, Argentina, South Africa, Norway, Finland, Netherlands and Sweden servicing customers in over 80 countries around the world.

Check out hsntech.com (http://www.hsntech.com/) for more about Hansen Technologies.

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Hansen Technologies
Christina Shackleton – Marketing Director
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Tags:#EnergyBilling x, #hsntech, Customercare
Industry:Energy
Location:New York City - New York - United States
Subject:Executives
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