Curo IT Support Services For SME [2018/19 & Beyond]

20 years of leading industry knowledge brings Curo's clients confidence, resilience, and a strategic capability, giving them the most out of their IT infrastructure. Curo's IT support services are growing rapidly across London, Berkshire, The South-East, and Essex. from day- to-day maintenance to critical planning for the future.
By: Curo Support Services Ltd
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Curo Support Services Logo
Curo Support Services Logo
RAYLEIGH, U.K. - April 30, 2018 - PRLog -- Curo Support Services

IT Infrastructure is one of the most relied upon aspects of any business, with years of experience delivering first-class IT business solutions to large city firms, Curo Support Services Ltd was set up in 2002, to provide SMEs and corporate clients the same first-class IT Support.

Curo began offering tailor-made, and affordable IT support services,  so that not only were their clients up and running as quickly as possible, Curo's expert knowledge was giving their clients resilience for the future.

Curo has gone onto grow exponentially, built on expertise and experience, and an unbreakable sense of customer focus, Curo now has support centres across London, Berkshire, and Essex.

What Curo Can Do For You

Curo delivers confidence with each bespoke offering.  By understanding their customers business needs,  Curo provides a wide range of IT support services, from all-inclusive managed contracts, that cover the clients entire IT support services,  to project management & consultancy, business continuity & disaster recovery, cloud solutions, even individual cover of a single server or computer.

A managed contract or one-off support, Curo offers the most cost effective support package for their clients, whilst building a trusted working relationship.

Partnering with key brands such as Microsoft, Dell, Xerox, and Cisco allows Curo to be the complete offering, giving peace of mind that your business will benefit from exceptional equipment, as well as exceptional support.

Customer service is in the heart of everything Curo stands for, which is why they still have 90% of their original clients, and are continually growing by way of referrals, recommendations and new leads.

IT Support

Curo's expertise goes beyond just resolving problems quickly.
Their proactive approach ensures a more optimised IT system. With dedicated account managers, fully certified engineers, and out-of-hours support their clients are always in safe hands.

All aspects of  IT support can be covered, including:
  • Back-up and Disaster Recovery
  • Server Management Installations and Upgrades
  • Office Phone Solutions and Leased Lines
  • PC, Laptop and Mac Support
  • Office 365 and the ultra-reliable Curo Cloud
  • Printer Management, Peripheral Devices and Internet Connections
  • Firewalls and Anti-virus
Curo have developed an extensive range of IT support options, designed to meet the needs of SME's and corporate clients, who want to get the most out of their IT.

Curo hold themselves accountable, from essential maintenance to strategic planning.
They work hard to ensure their clients experience the benefits of Curo's IT support services.

Network Management

Curo know the strategic importance of an enterprise network,  and see more than just connectivity, when it comes to the running of their clients businesses.

Network review, design, or installation, Curo will be invovled wherever the business requires, safeguarding against hardware or software failure, minimising downtime, protecting against malicious malware, and laying down solid foundations and maximising opportunities for their clients business to grow.

With the latest monitoring software, Curo will know as soon as something requires attention, reducing unnecessary downtime and increasing staff productivity.

Curo's IT support services are scalable to meet each individual business need, and when things that cannot be fixed remotely, an engineer will always be quickly on-site.

Projects & Consultancy

With decades of experience designing, managing and implementing IT projects and solutions, Curo's project support services come second to none.

Upgrades, installations, relocations, and migrations Curo have the depth of knowledge to help these projects complete on time and within budget.

Curo's consultancy services are giving their clients the strategic edge. Future planing, optimised operations, and streamlining of the business IT systems, Curo can advise, design, implement and deliver.

GDRP Services

The General Data Protection Regulation (GDPR) is with us, with the enforcement date of May 25th 2018, but it needn't be a burden for anyone.

GDPR affects those businesses who process data about individuals, in the context of selling goods or services to citizens in the UK and other EU countries.  Its purpose is to bring in new accountability and transparency requirements, which businesses may be in breach of, should they not be able to demonstrate compliancy.

Curo will make it a simple as possible, ensuring the relevant policies are in place for these data protection principles, which will not only ensure their clients adhere to the necessary regulations, but will also show their customers the value from the data they hold.

Curo will make sure the whole process is pain-free, leaving you with procedures for your business to follow, and creating a workplace culture of trust and security.

Curo's Stats

It would take a lot to match Curo's passion and commitment to their customers, which is a company value embedded from the very beginning.  Curo's Service Level Agreements are something they pride themselves in, and have achievements such as:
  • 97% First Contact Within SLA
  • 81% First Contact Closure
  • 85% One Day Closure Rate
Operating from UK based IT support centres, Curo will do everything they can to bring their services together, and put their customers first.

Over To Curo's Customers, And Why They Are Staying with Them

Our relationship with Curo has meant having the flexibility we have needed, at critical times without the cost of a full-time resource.
Tony Rees - Global Software Company

Curo are often more aware of our needs than we are, and can always be counted on to offer quick, professional and lasting solutions.
Gus Griffin - Market Research Company

Curo Support Services are working with single site clients through to multi-national ones of up to 500 users.

Their multi disciplined support team are equipped to manage every aspect of an IT infrastructure for SME businesses.  Curo bring expert industry knowledge, and over 20 years of rock solid experience into their clients, acting as a trusted IT support partner, they are mitigating risk for their clients, whilst enhancing performance and productivity.


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