Administrative Staff College of India (A S C I) picks SimpleCRM
Customer Relationship Management (CRM) for Higher Education.
By: Simpleworks Business Solutions Pte Ltd
"We, at ASCI, are convinced that SimpleCRM's comprehensive features would come in handy in effectively managing end-to-end operations of our MDP activity," says Prof. Nirmala Apsingikar, Chairperson, Information Technology Area, ASCI.
"SimpleCRM team is excited to be selected as the software partner helping in the digital transformation initiative at ASCI," says Rahul Kumar, Sr. CRM Consultant, SimpleCRM.
SimpleCRM is available as SaaS solution on secure IBM Cloud and consists of:
1. Multi-Channel Enquiry & Nomination Management System
SimpleCRM's lead management software focuses on managing the entire Enquiry lifecycle - initial engagement till conversion to nomination and subsequent participant generated from various sources. Moreover, SimpleCRM can be accessed by the mobile workforce on their mobile phones and tabs. SimpleCRM facilitates higher Enquiry/Nomination to Participant conversion and enables targeted marketing to ensure higher growth and re-enrollment of alumni. Through use of Digital Marketing tools like in-built campaign modules, b-school institutes can keep track of their targeted audience for each program and get automated reports on the success (ROI) and status of their individual campaigns.
Learn more about Sales Module and Digital Marketing Module.
2. Program Management & related Modules
SimpleCRM's Program management helps and improves process efficiency. It also helps in internal co-ordination required for Program management. By giving a 360 Degree view of the entire program related modules, such as Sessions, Budget, Schedule, Participants, Faculty, etc., it provides better management visibility and control to executive management. Additional modules also allow effective management of Travel Logistics, Accommodation-
Learn how Indian Institute of Management, Ahmedabad (IIM-A) uses SimpleCRM.
3. Participant Portal & MI System
SimpleCRM's Participant Portal is designed to track participants' personal details, program booking status, upcoming programs, history of programs attended, book and track travel details, download case study material, review program schedule (sessions), faculty profile, feedback/survey feature. It allows participants to get a 360-degree view of each program that they have enrolled and booked along with payment history. The built-in MI module is integrated with inter-departmental systems and provides real-time reporting related to participants, nominations, fees, enquiries, etc.
About Administrative Staff College of India (ASCI):
The Administrative Staff College of India is an institution of excellence and national importance. Established in 1956 at the initiative of the government and the corporate sector, the Administrative Staff College of India (ASCI) Hyderabad is the first and foremost institution of its kind in the country, having pioneered post-experience management education in India. ASCI equips corporate managers, administrators, entrepreneurs and academicians with the skills to synthesize managerial theory and practice; and respond to the ever-increasing complexity of managerial issues confronting government, industrial enterprises and non-government organizations.
About Simpleworks Business Solutions Pte Ltd (SimpleCRM):
SimpleCRM is a startup that provides enterprise grade, highly scalable, comprehensive and cost-effective CRM solutions for large enterprises in Asia, especially in Financial and Education domains. Organizations like Indian Institute of Management, Ahmedabad (IIM-A), ITM Group of Institutions, Orchid International School, Union Assurance, Reliance Foundation, Karvy, HSBC-Invest Direct, etc. are using SimpleCRM for managing sales, support and operations. SimpleCRM product suite is available both in on-premises model and cloud model (hosted on IBM cloud). SimpleCRM is headquartered in Singapore and has a presence in India (development centres in Bangalore & Nagpur and sales & support offices in Mumbai & Delhi) and Colombo, Sri Lanka.
Mangesh Deshmukh, Marketing Manager.