Singapore's leading Online Deal Store - Indulge Mall Group
Indulge Mall Group Pte Ltd aims to create a 1-stop service provider that caters to various needs to suit all consumers of all ages. The goal is to create a global lifestyle trend and shopping platform.
There are many similar mobile apps that provides a wide array of needs for various target markets. Some of these apps focuses on a particular segment (e.g. fashion) or geographic location (e.g. low cost products with inferior quality). Others are giants in the industry but have perhaps fallen behind on customer service. We aim to outpace our competition by creating a truly pleasant and unique online shopping experience by focusing a on wide variety of quality products at reasonable prices while always putting customer satisfaction as our top priority.
At Indulge Mall Group Pte Ltd, the focus of the business falls on 3 different pillars: Our clients (merchants), customers and registered charities. We call them our 3C pillars. We firmly believe that this holistic approach to business is a more socially balanced approach and also believes that a thriving platform can only succeed if the needs of all pillars are met. We want to create a business network that does not compete with but compliments each other.
Corporate Social Responsibility:
As part of our efforts to give back to society, Indulge Mall Group Pte Ltd will feature a charity section on our website which aims to better match the needs of registered charities in Singapore with contributions offered by our merchant-partners. These contributions can come in the form of products and services or through the provision of time-off for their employees' in order to help out at these charities. In fact, Indulge Mall does not make any profit through the charity section as we pledge to assist in the community in every way.
Clients' and customers' perspective
The common understanding is that creating 1-off value deals for customers will help create awareness for companies but not necessarily brand loyalty. So while this is a good short term strategy, in the long run customers will constantly move from merchant to merchant for "the next better offer". Indulge Mall believes that the longevity of business stems from long-term relations between customer and merchant. Our job is to better match these parties. Therefore, the long-term goal is for the customer to build sustainable relationships with their customers through our platform and for these customers to enjoy exclusive deals with our partners through us. In this way, the customer receives a good deal, while the merchant receives a constant revenue stream. As for us, we will constantly review our product offerings and aim to provide more services in more geographical locations.
Social Media online/mobile Presence
At Indulge Mall, we utilise the latest technology to provide gateways for consumers to interact with Indulge Mall on promotions, deals, company updates and more personalised relationships with our target audience. Indulge Mall is actively involved in social media including Facebook, Twitter and Instagram. The company has also created mobile apps for both Android and iOS users to help enhance the user experience and convenience. We have paid a lot of attention to the overall design of the mobile apps and website as we want our customers to have a truly unique and enjoyable experience while shopping with us.
Payment options/ Method of transaction
We utilise seamless and hassle free payment options via credit cards. Upon a successful purchase, voucher codes are given to customers which will in turn be claimable at our partner stores and this also allows merchants to verify the vouchers presented. Safety of customers' data is of utmost importance. Help us protect your data by ensuring that your personal data is not shared with others.
Marketing and business advantages
As a marketing tool, Merchants have access to an ever-growing audience to promote their products and services. This results in new customers and potentially repeat sales for our clients. They are also able to better control cost as they have more information to facilitate inventory planning and keep manpower costs at optimal levels as Merchants can now better understand what products and services to focus on, redemption timings and plan their workload accordingly. It is also particularly helpful where merchants have excess inventory or capacity which they need to clear down quickly.
One often overlooked benefit to our merchants is the increased exposure or buss they will be getting by listing their products with us. We can help our clients to expose their products to new customers and let social platforms and word of mouth do its marketing magic in the background.
All these will help give Merchants a clearer sense of direction for their respective business.
We have ambitions to expand our presence globally. As we strive to create a premier brand, our company aims for a global outreach in the near future. This company is developed by shoppers for shoppers and aims to create a simple and fun way to create an enjoyable shopping experience.
More on - https://www.indulgemall.com