ReputationButler.com Plans To Shake Up The Online Review Game
An online review monitoring service, Reputation Butler, makes sniffing out reviews easy
The service tackles a problem that dealerships and auto retailers face almost daily: monitoring and keeping track of online consumer reviews. Says Brian Lack, company founder, "We know that online reviews are a big part of running a successful business these days, but properly monitoring them has been nearly impossible up until this point. We want to change that."
Reputation Butler has a few major features that its founders think will help change the way businesses and dealerships view online reviews for good. Of these monumental features are:
A convenient, all-in-one dashboard with a review feed to allow for evaluation of all reviews; The ability to incorporate multiple online review sites (Yelp, Cars.com, Dealer Rater, Edmunds, Sure Critic, The Yellow Pages, and more) to ensure widespread review monitoring; Intelligent statistics and reporting to analyze reviews, plus the added ability to compare overall review analytics for one dealership location against another; A Review Requester feature which allows dealerships to solicit reviews from recent customers via SMS or email, with a built-in feature to have "thumbs down" clickers put in direct contact with a manager to prevent a bad review on the web; Facility to add multiple users/teams to the Reputation Butler system to track reviews, plus a "trending list" in the dashboard showing keywords and phrases trending among all current online reviews; Different review monitoring packages (including a Gold Management Package and a Platinum Response Package) to serve the individual monitoring needs of each dealership
Overall, Reputation Butler stands to become an invaluable resource for auto dealerships across the nation. The flexible monitoring packages offer options for dealerships that may not need the full kit and caboodle right off the bat, and the incredible array of features will allow for consistent, thorough review monitoring year round. With Reputation Butler, online reviews will no longer be feared or ignored, but will instead be embraced and incorporated as a strategic, effective, and efficient part of everyday business.
Please visit ReputationButler.com for more info!