Patti Murray Receives 2016 Customer Service Award

CARROLLTON, Texas - Nov. 21, 2016 - PRLog -- Patti Murray with RE/MAX DFW Associates in Willowbend was recently honored with the firm's Customer Service Award for 2016 at the annual company-wide meeting held at the Omni West Hotel of Dallas. Ms. Murray was recognized as a sales associate who received some of the highest accolades of the year for the service she rendered to her clients.

"After each transaction is completed, our buyers and sellers are mailed a questionnaire asking them to rate the service that they received from their sales associate," notes Mark Wolfe, president of RE/MAX DFW Associates. "Agent promptness, knowledge, courtesy and professionalism throughout the transaction are especially important. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned responses, almost always indicating strong satisfaction with the agent.  Ms. Murray is always mindful of the quality of service she gives to her clients and is representative of what we look for in our agents. We are able to see this commitment to her clients reflected in the returned questionnaires received. As would be expected from her strong commitment to her clients and based on the returned questionnaires, Ms. Murray gave exemplary service during the year."

"I was very honored with this award," said Ms. Murray. "Receiving this tribute certainly means as much to me if not more than any sales production award. Providing exceptional service is my goal, and I always strive to give my clients the best service possible. It is extremely rewarding when I receive a satisfied response from a pleased client. I will always treasure this recognition."

A 12 year veteran and 2nd generation in the real estate industry, Patti Murray has developed exceptional skills in working with all types of personalities, building life-long relationships with her clients and then meeting their needs beyond expectation. As a Dallas native, Murray has watched the development and growth of the region. This extensive knowledge of the area works to her client's advantage when assisting in their search for their dream home. Her caring and devoted characteristics are what make Murray very successful. A background in sales management prior to becoming a REALTOR® has additionally taught her about "being there for her clients" in a highly competitive industry.

RE/MAX DFW Associates is in its 33^rd year of operation and today is the largest RE/MAX franchise in Texas.    The firm has seven offices: Coppell, Dallas, Flower Mound, Frisco, Las Colinas, Plano and Willow Bend.  The firm's over 330 agents are projected to close $1.75 billion in 2016.   RE/MAX DFW Associates is part of the world-wide RE/MAX network in 105 countries and 110,000 agents. For more information, visit the firm's website, www.YourHomeTownPro.com, its Facebook page, facebook.com/RMDFW or on YouTube, youtube.com/rmdfw.

Patti Murray can be contacted at the Willowbend office of RE/MAX DFW Associates at 214.417.6820 or via email at pattim@rmdfw.com. She can assist with any listing in the North Texas Regional MLS System, as well as any of the firm's active listings, which can be viewed at www.YourHomeTownPro.com.