ImagineCare partnering with Illuminance to bring telehealth to Australia

LEBANON, N.H. - Nov. 15, 2016 - PRLog -- ImagineCare, a customer-focused, mobile health management solution that launched out of the Dartmouth-Hitchcock health system in northern New England, has partnered with business and technology development firm Illuminance to bring ImagineCare's innovative services to Australia.

Combining the latest clinical evidence in health and chronic disease management with patent-pending, cloud-based technologies, ImagineCare offers a highly secure and engaging end-to-end digital health service. Equally vital to ImagineCare's mission to improve customer engagement is its 24/7 support team of Health Navigators and Registered Nurses, who utilize cutting-edge customer relationship management tools to provide proactive, personalized care.

"We are excited to work with Illuminance and their team of experts to bring ImagineCare to Australia," said ImagineCare CEO Chuck Toye. "Our combined efforts provide the opportunity to improve health outcomes and offer enterprises new tools to augment their current care capabilities.

At Illuminance Solutions, a Microsoft Gold Midmarket Solution Provider, helping clients achieve better outcomes for their customers and community is at the heart of what they do. "Our work with health and aged care organizations to transform their operations with innovative technology ideally positions us to support consumers and health providers with ImagineCare in Australia and New Zealand," said founder and Principle Consultant, Vincent Lam. "ImagineCare brings the first consumer-needs-driven and affordable telehealth solution to this market, and we look forward to enhancing the lives of people living with chronic disease and enabling older people to have a longer and higher quality of life in their own homes."

Aimed at changing how individuals manage chronic disease and their overall health, ImagineCare goes beyond the kind of mobile health app that many are so accustomed to (i.e. calorie counters, sleep trackers and fitness apps linked with pedometers). With a holistic approach to improving the health experience, ImagineCare tracks and records blood pressure, heart rate, and more; provides reminders to take medications; logs use of medications; assists with management of diseases, such as hypertension, COPD, congestive heart failure, and diabetes; and provides caregiver support via phone, text, or email, based on each person's preference. A team of Registered Nurses and Health Navigators monitoring data alerts 24/7 ensures that service is personalized and immediately accessible.

ImagineCare offers value to health providers as well. Rather than requiring non-acute chronic disease patients to schedule office visits, ImagineCare can provide trended vital summaries to providers, who can adjust medications and treatment plans remotely. Providers receive more than just data sets for a customer's particular health challenge, however. Through its mobile app, ImagineCare deploys "daily questions" designed to make a wider range of health risk assessments, allowing providers to consider a patient's overall picture of health.

ABOUT IMAGINECARE

ImagineCare, developed by Dartmouth-Hitchcock, is a health experience system that focuses on the customer experience, integrating behavior change design into mobile apps, remote sensors, and new clinical web applications. Pairing the latest evidence in health and chronic disease management with cloud-based data-mapping capabilities, along with a 24/7 human support team, ImagineCare offers a highly secure and engaging end-to-end digital health service.

imaginecare.com (http://info.imaginecare.com/)  |  info@imaginecare.com  |  @imaginecare (https://twitter.com/ImagineCare)

ABOUT ILLUMINANCE

Illuminance Solutions provides honest and effective advisory and consulting services.  Illuminance's mission is to deliver tailored business solutions supported by technology that enhance our clients' business processes and integrate seamlessly within their organizations.  Illuminance is a Microsoft Gold Midmarket Solution Provider supporting clients in a range of industries including non-profit organisations, health, aged care, disability, mining, finance and investment and government agencies.  Illuminance Solutions trades as ImagineCare Pty Ltd in Australia and New Zealand.

illuminancesolutions.come.au (http://illuminancesolutions.com.au/)  |  imaginecare.com.au (http://imaginecare.illuminancesolutions.com.au/)