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UCSF Oral and Maxillofacial Surgery partners with referralMD Health
By: referralMD Health
UCSF-OMS previously received faxed referrals from hundreds of referring providers, converted them to PDFs and then stored them in shared folders. This process was inefficient and error-prone, leading to lost referrals and no time to provide status updates to referring providers.
After 90 days of using the ReferralMD platform, UCSF-OMS saw the following changes:
- - 48% lower waiting times
- - 100% staff adoption
- - Ability to automate appointment status updates to 395 referral sources
- - 0 lost referrals
"As a high-volume group practice we receive referrals through a variety of channels," said Jake Blackshear, Department Manager at UCSF-OMS. "ReferralMD consolidates these channels into a single interface and automates much of the follow up. Our staff is saving time and our referring providers are getting better service. It's a win-win."
"The industry shift to value-based healthcare drives the importance of partnership and collaboration among health systems" said Jonathan Govette, co-founder and CEO of referralMD. "We are excited to partner with a best-of-breed institution like UCSF to improve patient access and communication for its' community network."
The University of California, San Francisco, is a center of health sciences research, patient care, and education devoted solely to graduate education and located in San Francisco, California."
ReferralMD improves collaboration and patient access between health systems by providing communication tools with clinical decision support for expedited physician-to-
Page Updated Last on: Oct 28, 2016