Follow on Google News News By Tag Industry News News By Location Country(s) Industry News
Follow on Google News | Ecosmob Announced To Offer Custom IVR Solution Development for eCommerce BusinessEcosmob Technologies announced to offer custom IVR software development service specific to eCommerce business. The IVR solution will be developed in the FreeSWITCH to support multiple concurrent customers.
By: FreeSWITCH service provider company The representative of the company shared more details about their this service, "The IVR solution is known to all. It is an Interactive Voice Response System, which will automatically attend the calls and respond to callers with his/her queries. The IVR system will play different interactive menus by playing audio prompts. At the end of each audio prompt, this system will give a few options to the caller. The caller may choose the appropriate option based on his requirement. At the end, the IVR system will help the caller to either get an answer of his queries, or lead him to take an appropriate action. Here the action can be anything such as placing an order or getting connected with customer care executive to discuss concerns directly. As the eCommerce industry will have heavy call traffic, we will use FreeSWITCH for IVR solution development. The simple reason is FreeSWITCH supports more concurrent calls compared to its counterparts. Thus, the FreeSWITCH IVR solution will allow an eCommerce business to cater more clients in parallel.", shared representative of Ecosmob Technologies. The eCommerce IVR solution (https://www.freeswitchservice.com/ To know more about this offering, drop an email at sales@ecosmob.com End
Account Email Address Account Phone Number Disclaimer Report Abuse
|
|