Owl Cleaners Attends America's Best Cleaners' Semi-Annual Meeting in Seattle, WA

PITTSBURGH - Oct. 25, 2016 - PRLog -- Joe Ziccarelli, President and Owner of Owl Cleaners, recently returned from the America's Best Cleaners^TM (ABC) National Affiliate Meeting, the nation's premier gathering of professionals in the garment care industry.  More than 30 Affiliates, partners, and guests of ABC from across the US met in Seattle, WA in September to discuss industry best practices and professional development.

The agenda of the meeting comprised presentations and discussions around industry and general best practices. Presenters at the Affiliate Meeting included Mark Jones of SPOT Business Systems, Harry Carranza of Select Risk Insurance, and Dave Troemel of marketing firm BeCreative360 as well as members of the ABC Executive Team.  The group also toured the plant and operations of the local ABC Affiliate Blue Sky Cleaners.

In alignment with the overall meeting theme of "Teamwork", attendees participated in a half-day breakout session on employee incentive and rewards programs.  "When you share best practices with professionals from across the country, good things are bound to happen," says Ziccarelli.  "I came back from Seattle with real, applicable ideas about how I can encourage and incentivize my own team."

Ziccarelli says that the other highlight of the meeting was a two-hour roundtable discussion on best business practices, during which Affiliates were invited to bring the one action or item that had the greatest positive impact on their business since the group last met in March.

"Because ABC affiliates don't compete with each other and have signed a non-disclosure agreement, the free exchange of information and ideas during the roundtable discussions are extremely valuable," says Ziccarelli.  "These are other professionals operating at equal level of branding and service, and I've never found another group with the same level of support and resources."

ABC is the dry cleaning industry's leading independent certification organization.  Its stringent list of standards, which include regular and strenuous onsite inspections and testing, as well as surveys of retailers and clients and secret shopping reports, has resulted in an elite network of affiliates across the U.S.  ABC's overall goal is to identify and certify the nation's top dry cleaners, it also provides a forum for educating and informing these professionals about the industry's cutting edge technologies and business practices.

For more information on Owl Cleaners, please visit http://www.owlcleaners.com/.

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About Owl Cleaners:

Owl Cleaners was started in 1952 when Joseph Ziccarelli, Sr. returned from World War II to purchase the cleaning shop where he worked in Etna.  Joe Sr. eventually opened three other stores before his death in 1988.  His wife, Annella, and daughter, Linda, operated the business until 1993 when Annella retired.  At that time, Joe Ziccarelli, Jr., who was serving as a signal officer in the U.S. Army, returned to the Pittsburgh area to run the business jointly with his sister.  Joe holds a B.S. in Engineering from Cornell University.

The company now has eight locations throughout the North Hills area and is the oldest family-owned dry cleaners in Pittsburgh.  Owl Cleaners is without rival in its commitment to customer satisfaction, and is continually adding services that increase value to our customers.  Owl Cleaners is grateful for the opportunity to provide quality service to our local customers and for their ongoing and continuing patronage.

Contact:

Joe Ziccarelli

Owner/President
Owl Cleaners

Phone 866-695-2532
joe@owlcleaners.com

http://www.owlcleaners.com/