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Predictive Dialer for Call Center
Predictive Dialer automatically calls number of telephone numbers, displays the unnecessary calls such as answering and busy signals, and then connects a waiting representative with the customer.
By: Aria Telecom Solutions Pvt. Ltd.
Predictive Dialer has become an attractive option for today's business. Predictive Dialer is complete contact centre solution. All the outbound calls from selected user list are opened automatically and answered call with passing to the available service agents. Aria Telecom offers Predictive Dialer that is based on latest technology to help call centres which handles inbound and outbound phone calls with advance features.
ü Ability to handle analogue and digital phone connection
ü Interactive voice response system (IVRS)
ü Voice recording system
ü Automatic call distribution (ACD) capabilities
ü Supervision command and control capabilities
ü Fully integrated with our CRM application
ü Agent monitoring and control
ü Outbound Telemarketing
ü Appointment Setting
ü Customer Follow-up
ü Market Research
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Page Updated Last on: Oct 10, 2016