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Clap Creative Launches Local Businesses: Don't Neglect Your Online Reputation!
No Business is Perfect
Every company has its share of negative reviews circulating the Internet, but this shouldn't deter you from getting a hold of what people see about your brand on the Web. The idea here is to try and resolve issues that are within reason. It will help you to possibly win back a customer you would have otherwise lost and it shows others reviewing the conversation that your brand is willing to go over and beyond to rectify mistakes. It's a win-win-win situation – the customer gets what they want, you win back their trust and you possibly get the business of new prospects...... Read More at http://www.articlesbase.com/