Bloomington Transit Selects HB Software Solutions

LOWELL, Mass. - Sept. 26, 2016 - PRLog -- HB Software Solutions (HBSS) is pleased to welcome Bloomington Public Transportation Corporation (BPTC) to its rapidly expanding user family.  Following an extensive search of current market technologies, BPTC selected HBSS' cloud-based Integrated Transit Management System (ITMS 7.0) as its platform of choice to manage its paratransit/demand-response operations. BPTC will leverage the ITMS Call Center, Advanced Dispatch and Scheduling, Advanced Vehicle Locator, and Reporting modules to help streamline its operations and increase customer satisfaction. BPTC also has the option of using an automatic callout feature and a consumer portal (QRyde), which gives their customers access to trip booking features.

"We were seeking a product with state-of-the-art, cloud-based technologies, and the industry's best user interface," said BPTC Customer Service Manager, Eli McCormick.  "The more we saw of the HBSS product, the more we knew it was a winning combination."

ITMS 7.0 is built around the latest "pure" HTML web tools and provides the industry's most advanced, feature-rich, cloud-based experience.  The product's next generation user interface offers intuitive, friendly, clutter-free screens enabling operations to get up to speed quickly with minimal user training.

"We are thrilled to be selected for this important project for Bloomington Transit," said HBSS Founder and CEO Himanshu Bhatnagar.  "We look forward to welcoming BPTC to the HBSS family."

The Bloomington Public Transportation Corporation is the public transit operator for the City of Bloomington, Indiana.  BPTC provides fixed route service using a fleet of 36 vehicles operating over 9 routes.  Paratransit service is provided by BPTC using a fleet of 11 vehicles.  Service is provided seven days a week between the hours of 6:15 a.m. and 12:30 a.m.  Approximately 150 paratransit trips are provided on a daily basis.  Annual paratransit ridership is about 34,000 trips.  Ridership has been growing steadily in recent years.  The total service area is about 20 square miles and includes the City of Bloomington.  Service is provided only to those persons determined to be "ADA eligible" under the Americans with Disabilities Act.

Established in 1997, HB Software Solutions has been a leading provider of demand response/paratransit, brokerage management, and fixed route transit technology systems for nearly 20 years.  With its international headquarters located 30 miles northwest of Boston in Lowell, Massachusetts, HBSS has chartered itself to create innovative, next generation solutions for the public transportation industry.  Guided by its "tomorrow's technology today" philosophy, HBSS systems help customers manage more than 40,000 passenger trips per day throughout the U.S.  Over 700 organizations in 17 states have used HBSS systems for trip management, GPS-based Automatic Vehicle Location (AVL), customer information, Interactive Voice Response (IVR), fare cards, billing and reports, coordination, and many other transportation management needs.

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