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InfoTrellis Announces the Release of AllSight v.4.5
Customer Intelligence Management Software Helps Organizations Create Great Customer Experiences from Intelligent Customer Data
AllSight version 4.5 introduces a number of unique capabilities (full details available at www.allsight.com/
1) Synthesize Additional Data Sources – Automatically synthesizes together more sources of customer profile and demographic data with seldom-analyzed but highly-valuable data sources such as webchats, web logs, social media data, unstructured documents, and transactional data.
2) Visualize the Complete Customer Journey - AllSight empowers all users with a visual timeline of the unique customer journey, enabling them to understand each customer's interactions and thereby improve their omni-channel customer experience.
3) New Intelligent Data Enrichments - AllSight v.4.5 analyzes customer data and produces deeper intelligence on the customer's personality, their life events (change of job, family changes, travel events, among others), and important alerts and notifications regarding customer value, risk, and churn. AllSight v.4.5 integrates with the IBM® Watson Personality Insights service, displaying the customers' intrinsic personality characteristics.
Visionary customer-centric organizations are already utilizing AllSight to become more intelligent about their customers. Tired of being data-rich and intelligence-
"For too long, companies have struggled to consolidate data and have analyzed what little data was available to them" said David Corrigan, CMO at InfoTrellis. "With AllSight v.4.5, organizations can now access all data but what's more important, they can transform it into intelligent data. By joining together all sources of data and adding intelligent enrichments, AllSight's Intelligent Customer Data helps organizations perform better analytics such as propensity to churn or future product purchases. AllSight v.4.5 is a significant advancement in the emerging software category of Customer Intelligence Management systems."
Based in Toronto, Canada, InfoTrellis (www.infotrellis.com)
AllSight (www.allsight.com )Customer Intelligence Management (CIM) system is the culmination of that vision – an intelligent data management system. AllSight is a pre-built system that manages any source of customer data, synthesizes it into a real customer 360, and produces intelligent customer data complete with enrichments, insights, and actions for each customer.
Page Updated Last on: Aug 18, 2016