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Operations Manager - Business Owner Saves P3.5 MM, Receives Six Sigma Certification
By: Six Sigma Philippines
MAKATI CITY, Philippines- Reya de Ocampo, Operations Manager in Franchising Business & Owner of IMSHR Corporate Support Inc. (ICS) received her Six Sigma Green Belt Certification last July 22, 2016, at the graduation of Six Sigma Philippines' 17th Lean Six Sigma Green Belt Certification Course. Reya shared her experiences on how Six Sigma Philippines' Lean Six Sigma program helped her led her process improvement project. She also gave tips to the new Green Belt graduates and inspired them to aim for completing their projects and aim for their six sigma certifications.
To be certified in Six Sigma, one has to complete an actual Six Sigma project and apply process improvement tools, methodology and techniques learned in class. "That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification,"
The goal of Reya's project was to reduce the average number of days of billing-collection (overdue invoices). After completing her Six Sigma project, it went down from 53 days to 28 days which resulted to projectedannualized cost savings of P3.5 MM due to reduction of reconciliation costs and penalties due to overdue balances, and computerization of billing & collection system. The project also reduced the average processing time from processing of billing invoices by 19 days.
"I have learned a lot from Six Sigma Philippines' Six Sigma program. I have learned to use graphical analysis to help me come up with data driven decisions. It also taught me how to identify the appropriate charts and graphical tools depending on what is needed. And most of all, it gave me a structured methodology (DMAIC) in solving business process problems, " Reya said in her testimonial.
IMSHR Corporate Support Inc. (ICS) was established in 2002 to provide professional services for the development of human capital and effectively cater to the ever growing needs of its clients.
ICS was accredited by CIVIL SERVICE COMMISION and a proud member of Philippine Association of Local Service Contractors (PALSCON).
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