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Defining Personal Crisis Management
By: AnswerMan Specialty Services, LLC
At AnswerMan Specialty Services, we define the term "Personal Crisis" as any event or series of events that has led to a dangerous or unstable situation affecting an individual and/or their family. These sets of events can include incarceration, addiction, divorce and/or putting care in place for an aging loved one. Many times these crises are causative of each other and can put an added strain on the situation as one event brings on the other before anything has been properly resolved. For example, a person who has been through a surgery develops an addiction to painkillers;
The problem that most people have is that the escalation of these situations is relatively gradual and by the time the situation has gotten out of hand, it is too late. Being able to recognize the eventual progression of a crisis could allow a person(s) to have in place what will be needed to mitigate the situation.
Let us continue with the previous example. Recognizing that an addiction to pain medicine is taking place, a conversation could be had with the attending physician to discuss alternative pain management options. Treatment could be put in place, whether in-patient or out-patient treatment, depending on actual need. If the arrest has already occurred, there is much to prepare beyond the posting of bail and retaining of an attorney. In preparation for the coming legal process and possible incarceration, there are many moving parts that need to be put into place. There are letters to be gathered to deliver to the prosecutors, financial matters to address and the general preparation for the trial, sentencing, and incarceration itself. Along with the preparation for incarceration, if there is a divorce, there might also be issues of child custody, and aging parents to contend with. The amount of preparation and planning involved can be overwhelming, especially if it all becomes a reality at approximately the same time.
Many times the professionals we hire are excellent at their particular function but do not recognize the need for ancillary services. The drug counselor at the rehab might be the best counselor available, but they might not know where to begin to help you with the criminal aspect or how to help should you need to figure out what to do with an aging parent or grandparent.
The complexity of the situation chosen for the example is one that is a reality people have to deal with almost on a daily basis; this becomes particularly true for those of us in a "sandwich" situation. Many times these crises occur at once; we will have to deal with a younger family member that is in the grips of addiction and possibly repeat arrests for progressively more serious crimes, have to deal with our parents or in-laws aging with signs of declining health and, in many instances, this could lead us to face a divorce. We tend to react to each crisis and never prepare, do not have any semblance of a plan in place to use as a roadmap through these trying times.
There are a variety of nuances to keep in mind when managing a Personal Crisis because, above all else, we have to keep in mind that at the root there is a person or people that need to come to terms with their situation and accept a course of action. Because of this very human element, client service becomes much more important and extra care and attention should be taken.
The concept of Crisis Management came about as the result of the company's founder, Julio Briones, going through a series of personal crises himself. After coming home from serving in the Army, Julio opened a small clothing store. He then made a series poor decisions and ended up getting arrested. Neither he nor his family knew what to do and they made every mistake imaginable.
It all started with retaining an inexperienced lawyer and that led to a series of other issues. The result was very costly in terms of money, time and resources. In the end, he served just over 10 years in prison, two years of which were in rehab/community release. Throughout his ordeal, he lost his father, got divorced and had to deal with the realities of an aging mother.
In the end, he learned from his mistakes, went to college for business administration, got certified as a Paralegal and a Gangology Specialist and, along the way, worked for a home health care agency as a Client Care Coordinator eventually becoming the Director of Business Development before forming his own company. Experience, knowledge and dedication to helping guide those through their worst moments are the foundations on which the company was built and they bring nothing less to their clients.
If you would like more information visit us on the web at www.answermanspecialtyservicesllc.com
AnswerMan Specialty Services, LLC
Julio Briones - Founder