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Follow on Google News | City Beat News Announces First-time Spectrum Award Winners With High Customer Satisfaction RatingsCity Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time.
By: City Beat News In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN's independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades - all of which express the voice of the customer. With the highest possible rating of 5 stars, Natural Birth Center & Women's Wellness in Los Angeles (www.naturalbirthcenter.com) Another 5-star winner, Owen Sweet Jewelry Design in St. Pete Beach, Fla., (www.ohsosweet.com) offers custom-designed jewelry and jewelry repair. Among the artists represented, in addition to Owen Sweet, are Niessing; Canadian designer Janis Kerman; French designer Andre Ribeiro; nautical jewelry designer Steven Douglas; and Christian Bauer. Visit the gallery's Star Page at https://awards.citybeatnews.com/ Solo Hair Boutique in Haddonfield, N.J., (www.solohairboutique.com) Another salon to receive its first Spectrum Award is Dream Salon & Spa in Cincinnati, Ohio (www.dreamsalonspa.net) Hair Replacement by Janet in San Carlos, Calif., (www.hrbyjanet.com) CBN provides the results of its research to the public and businesses on its website at www.citybeatnews.com at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. The assessment of performance over a longer time period leads to a more balanced and reliable indicator of expected future performance than rating systems that gyrate with daily new reports or claims. "Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best," says CBN Editor Jamie Rawcliffe. "The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information." "The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service," says Frank Andrews, Executive Director of The Stirling Center for Excellence. "It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience." About City Beat News and The Stirling Center The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its "life" and "public service" divisions. City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.citybeatnews.com. End
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