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OrecX Introduced Support for Recording the NEC UNIVERGE Line of PBX Systems
OrecX is now interoperable with NEC UNIVERGE PBX systems so its customers have the support they need for their existing environments
"NEC UNIVERGE has a significant following in the contact center space," said Steve Kaiser, CEO of OrecX. "Many of the companies coming to us for call recording have UNIVERGE in place. In order to support their needs, we sought to become fully compatible with this solution to enable easy and smooth integration and get our clients up and recording calls as quickly as possible."
For more information on all OrecX supported platforms, please visit http://www.orecx.com/
About OrecX LLC
North American-based OrecX's award-winning call recording software is powered by an open, scalable and extensible design that meets the diverse requirements of call centers, VoIP communication providers, large enterprises, and small business at a fraction of the cost and complexity of proprietary closed-end solutions. OrecX's open recording architecture promotes enhancements with third party voice analytics and workforce optimization solutions, further extending the value of the software for partners and clients. OrecX is the primary developer and sponsor of the Oreka GPL open source call recording project hosted on Sourceforge, with more than 150,000 unique downloads and millions of users in over 184 countries. Among others, OrecX's software has received accolades from Linux World - Best New Use of Open Source, TMC Labs - Innovation Award, Unified Communications and Customer Interaction Solutions - Product of the Year. For more information please visit OrecX.com.