Ecosmob Announced To Offer WebRTC Client Solution for eCommerce Industry

AHMEDABAD, India - June 8, 2016 - PRLog -- Ecosmob Technologies is leading IT company from India. The company is situated in Ahmedabad, Gujarat. The company has been offering the VoIP solutions for more than 7 years. The company was one of the early adopters of WebRTC technology. The company also has a dedicated website to showcase their services and solutions in WebRTC technology. The company offers the WebRTC client solution for different industries. One of the industries is eCommerce. Recently the representative of the company made an announcement about their custom development service of WebRTC client solution for the eCommerce industry.

The WebRTC client solution has different features which can benefit the eCommerce industry to cater their customers in a more personalized way. The WebRTC Client solution has different features which can help the eCommerce business to serve the customers. Key features of the WebRTC Client Software are listed below:

• Audio Calling
• Video Calling
• Chat
• File Sharing
• Image sharing

"The eCommerce business is booming and the competition is also getting fierce in this industry. The features of the WebRTC client solution are perfect to serve the customers of an eCommerce industry. We offer custom development services of the WebRTC Client Solution, which is specifically designed for this industry.", said representative of Ecosmob Technologies.

The audio calling feature of the WebRTC client software can be used by the consumers to discuss their queries and concerns with the customer support executives. The video calling can be used to give more personalized services to the customers. It has been noticed that sometimes customers face different issues during the transactions. For example, they payment transaction failed on the system due to internet issue, but the money has been deducted from the customer's account. At that time, they need support from the eCommerce executives. Here, the file sharing feature of a WebRTC Client Solution can be very much useful. The customers can send the screenshots or transaction receipt of bank to the support executive to take appropriate action. The chat feature can also be used by the customers often to get answers of their concerns. In a nutshell, the WebRTC client solution is a perfect system, which offers a complete package to serve the customers of an eCommerce industry.

The WebRTC client solution works on the real time communication mechanism. Thus, it enables the eCommerce businesses to handle the customer concerns in real time. The WebRTC client solution uses the VoIP technology for communication which will reduce the communication cost tremendously. To know more about this specific solution, visit https://www.webrtcsolutions.com/ecommerce-webrtc-client-software.html