Avista Recognizes TMG Consulting as Partner in Success of Award-Winning CIS Implementation
TMG's ally Avista accepts Expanding Excellence Award at CS Week
By: TMG Consulting
"When we developed a Request for Proposals, we hired TMG Consulting to lead us through the process," said Avista's Chief Data Strategist Pat Dever. "We are proud of our employees and partners Oracle, IBM, EY, Mosaic, Black and Veatch, IntelliTect and TMG Consulting, who all contributed to Avista's success in reaching our implementation goal with minimal impact to the business."
The award-winning project, named Project Compass, included procuring solutions for a Customer Information System (CIS) and Enterprise Asset Management (EAM) simultaneously over a one-year period, which TMG spearheaded.
"It is important to have astute planning and oversight on such large-scale projects, particularly in the case where multiple systems are being implemented at the same time," said Gary Weseloh, TMG's senior vice president, who led the solution procurement process for Avista. "When there are so many moving parts, paying particular attention to the details is critical in avoiding unseen challenges and unnecessary, unplanned expenditures."
The implementation project (completed in 2014-2015), provides the investor-owned utility, long recognized for its commitment to customer service, improved operating efficiencies and opportunities to build on its overall excellent service.
Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides electric service to 375,000 customers and natural gas to 335,000 customers. Its service territory covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.6 million. Alaska Energy and Resources Company is an Avista subsidiary that provides retail electric service in the city and borough of Juneau, Alaska, through its subsidiary Alaska Electric Light and Power Company.
About TMG Consulting (https://www.tmgconsulting.com/
TMG Consulting is a modern utility consultancy that offers Advisory Services, Client-side Delivery Support (CSDS) Services, Research and Utility Market Connections, an unbiased industry directory and information resource. These complementary, interwoven service lines connect the dots between business goals and technologies that support stronger customer relationships. Our culture of innovation means that we evolve our business model, services and methodologies on an ongoing basis to stay ahead of the needs of utility industry professionals and their customers.
Proof of TMG's effectiveness is in our history of successful engagements;