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Follow on Google News | SGUA, the Specialised Landlord Insurance Firm, Launches Slick New WebsiteBy: St George Underwriting Agency SGUA worked together with one of Australia's leading web design and creative online marketing companies, WebAlive to bring a shift change in how users experience the site on a personal basis. The site is divided into three simple sections that cater for products, quotes and claims. This clear layout brings the site in line with SGUA's core values of transparency, straight-talking and trust. In each of the three sections users will be able to select their preferred options and easily get to the information they desire with a few simple clicks. It couldn't be easier, and with a clean and clear home page that users will land on when arriving at the site, making a claim or getting a quote is now much faster. The website also provides all of the downloadable resources needed by its customers and clients in popular document formats such as PDF, making compatibility with a large number of customers' computer systems a priority. If a customer needs any further information, the home page displays a clear telephone number for clients or customers to call direct, enhancing the user experience. Email and fax numbers are also displayed for those wishing to send back signed documents or to update existing claims, provided multiple choices for customers at every step of the process. The new SGUA site ( https://www.sgua.com.au ) allows customers to log into the site to update their personal information, contact preferences, as well as direct access to their claims and pending matters that they have initiated through the site or by phone. Customers can see greater detail in terms of information through their account page, whilst still having direct phone access if they are in need of more personalised support. The new site also provides an extremely helpful documents page for clients who are looking to make a claim or understand more about their insurance through a number of factsheets relating to their policies. The key documents are provided in web-friendly PDF format, and are updated accordingly when policies change. These documents are always available to download whenever the user needs them. SGUA are continuing to focus on the future products and investment opportunities for its customers and clientele and through their new and improved website aim to make is easier than ever to make a claim or get a quote. With clear labelled sections detailing the site, customers can easily get direct access to their account, the information they need and the key documentation to support their claims or policies, making the frustration of claiming insurance that little bit simpler for all. End
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